Just don’t
Buggy, terrible support. As many micro transactions as they can squeeze out of you. Don’t bother.
Unfair Support
Support will get down on their knees for the big teams they are in bed with. There is zero equity or equality as soon as a “friend” of theirs isn’t happy. Their TOS means nothing unless you are friends with certain PG employees. DO NOT SPEND YOUR MONEY HERE UNLESS YOU PLAN ON LOSING IT PERMANENTLY.
As good now as it was when playing my lost level 571 account, bitter a bit but enjoying level 300+
It’s fun it must be to start at level 1 and go through the pain to level 300+ 200+ to get back to my old level…. Word to the wise Always save your google pay or Apple Pay receipts and download a save them on a different device from that which you play on. Have fun
Don’t waste your time
Don’t waste your time on this game. Customer service is a joke. The game glitches definitely better games out there.
Game Play
Game play is good. But when the game starts having issues it takes them a while to fix it. In addition if the game acts up during one of the events and you used some resources expect them to only reimburse you a third of what you used because they deemed it fair. Oh and don’t get me started on how long it takes them to review your ticket or even give you a response with what they call resolved.
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Don’t care anymore!
Game definitely can be improved like when leveling up your towers I would like to see that with your dragons, would love to see feeding event back as well! Played since the game came out, unfortunately got glitches in the game so far and fact hasn’t been updated for over 4 months now what does that tell you! can’t use the game as won’t let you escape out the event! Which has been ongoing since before 20th December 2025 finally now been sorted July! But now in atlas I try to get rewards and keeps saying error and reloads game! So have to close game down every time. copyright stopped in 2023 ,2026 now not good! ( Update) now half way through July and still no updates!! 9 months no updates still, Atlas rewards not working and now don’t respond to messages in game! Clearly don’t care anymore just want your money end of!
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Unacceptable
I have played this game for years and I have never seen this level of cheating allowed in this game. It’s so obvious the cheats but all pg support says “we will investigate “ HA my team has offered many videos proving the cheats but nothing is ever done !
Problem game hasn’t updated for about 9mo.
Only thing about this game change in some time is seasonal dragons and dragon riders otherwise nothing changed or improved in years.
Such a great game for dragon lovers
This is such a great game but I have a LOT of requests, can you pleeeeeaaaaassssse make the waits shorter. I hate having to wait hours and hours and HOURS just for one egg to hatch,a building to be finished,or to get more areas to build. Can you also make the defenses stronger? I’ve upgraded almost every one to like level five and they get destroyed in seconds. I can also defeat a level ten or eleven as a 6 with ease. Can you also add customizations to the dragons so you can make them yours?Like names,armor,the way the horns look, almost like World of Warcraft on pcs by Blizzard
? It would make your game so much more fun than it is already!
? It would make your game so much more fun than it is already!
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Please Fix Server Issues 😢
Been playing this game for years and loved it, however in the past few months I can barely enjoy it. Consistent server interruptions, I’m lucky if the game even loads. I can’t even participate in the weekly events because the server never saves any of my event progress leaving me in a loop of having my progress constantly resetting every few minutes and it’s infuriating. This isn’t a device issue as my phone isn’t old or out of date, nor do I have bad connection with either wifi or data I try to use to play the game. While I love this game, please fix these ridiculous server issues!
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Unacceptable
I have played this game for years and the support team has usually been helpful.. until now. I have been unable to access my account for 4 weeks and the support team has done nothing to resolve the problem in fact they have been actively
Deleting my support tickets 😡😡if this is how they support the game they will have no players left very soon. Totally
Unacceptable and embarrassing 😡😡I will warn all my friends to avoid this company like a plague .
Deleting my support tickets 😡😡if this is how they support the game they will have no players left very soon. Totally
Unacceptable and embarrassing 😡😡I will warn all my friends to avoid this company like a plague .
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Great game
My favourite game on ipad. The team aspect is really great and i have met some wonderful people. Adding now to my previous revue. Been playing near 10 yrs but had a disaster due to bad game design. Runes, glyphs, and relics massively boost dragon power and base defence. I lost all mine due this design fault in game. Years of grind and some money. PG support not responding after a “thanks for letting us know” message. Given them time to answer further but nothing!!!! I am devastated. Little time left before i quit the game along with my wife and maybe some team friends. Your support team sucks PG.
New edit. It took too long and big stuff ups on the way but my account was fixed. So i cannot complain overall. Back to my initial reaction to the game. Good game, it takes effort and time at higher levels as all decent games do. I play without pay and can still progress slowly but steadily.
New edit. It took too long and big stuff ups on the way but my account was fixed. So i cannot complain overall. Back to my initial reaction to the game. Good game, it takes effort and time at higher levels as all decent games do. I play without pay and can still progress slowly but steadily.
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Game sucks
Don’t bother starting this game. As someone who has played for years, I can tell you it’s not worth your time. There are a handful of powerful teams full of level 700+ players, and there’s nothing to prevent them from stealing what teams with lower level players have worked for years to get. The rules the game admins claim to have put in place to help actually disadvantage weaker teams and protect stronger ones. And when you put in a help request when you don’t get the prizes you’ve earned, they tell you ‘too bad’. Don’t waste your time and money on this.
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Frustrating
I had this game for several years now and this is my first time leaving a review, I am having problems with my game for months now and these customer supports are non-existent. They need another update on the app! and better customer support. No follow ups, not even an acknowledgement from the emails sent. So frustrating!
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Unacceptable
I have played this game for years and the support team has usually been helpful.. until now. I have been unable to access my account for over 3 weeks and the support team has done nothing to resolve the problem in fact they have been actively
Deleting my support tickets 😡😡if this is how they support the game they will have no players left very soon. Totally
Unacceptable and embarrassing 😡😡I will warn all my friends to avoid this company like a plague .
Deleting my support tickets 😡😡if this is how they support the game they will have no players left very soon. Totally
Unacceptable and embarrassing 😡😡I will warn all my friends to avoid this company like a plague .
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Poor Game Response
Spend money / time
Prize review
The worst for collecting event prizes, every time you collect, it keeps saying there’s an error. Then you have to logout and keep collecting prizes multiple times. I’m still having this problem, this time is even worse than before.
Unacceptable
I have played this game for years and the support team has usually been helpful.. until now. I have been unable to access my account for over 2 weeks and the support team has done nothing to resolve the problem in fact they have been actively
Deleting my support tickets 😡😡if this is how they support the game they will have no players left very soon. Totally
Unacceptable and embarrassing 😡😡I will warn all my friends to avoid this company like a plague .
Deleting my support tickets 😡😡if this is how they support the game they will have no players left very soon. Totally
Unacceptable and embarrassing 😡😡I will warn all my friends to avoid this company like a plague .
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Don’t bother
This game used to be good. Developer does not care about players. Servers time out all the time and crash regularly. They don’t make it right and put very little effort into the game.
Pathetic. Played this game for years. Completed the build, no rewards given, raised chat support.
I have played this game for years. The last event just gone ( build event) completed and used all my timers, no rewards given, sigils, and zero points within my team. Created a chat with support, to have all correspondence ignored with no response. I’m over level 700 and this is how they treat their long term playing folk. Pathetic and disgusting.
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