Errors!
It kept crashing! My promo code kept coming off. I had to keep entering the code
Disappointed
Would not allow me to use a valid discount code EXTRA 15 as advertised on the app
Warehouse app has gone downhill!
The warehouse app used to be great but has somehow taken a backwards step in recent months. Despite selecting sort by ‘newest first’, it still brings up old stock! Previous app versions were much better.
No favourites?
Hi. Why has the favourite option been removed and will it be coming back?
No more favourites?
App update has removed Favourites option which is poor. Will be deleting as a result.
Terrible app
Not intuitive how to add items to the basket, difficult to find checkout, you cannot easily change the quantity of an individual item ( other than removing it and adding back).
Poor UI
Poor UI
Lacks product information
No idea what items are made from or where they are made, nevermind fit recommendations. Pretty rubbish app really, and then you get charged for returns when you find the item isn’t suitable. Makes not sense to the consumer.
App
Not user friendly
Long term customer!!
Thanks for a useful APP experience. Brilliant deals and great quality clothing. Keep up the good work WAREHOUSE!! 5 stars from me !!
Very poor
Do not use this shop and app
Won’t be returning
Won’t be returning after finding out they charge £2 for returns… quality isn’t good enough to be doing that. Had to return all of both my orders because of the clothes quality doesn’t equal the amount you pay.
Matching items needed
The site is good except when there are eg matching shirt and trousers or suits and the coordinated piece is not linked , so I have to re search for it be matching item \ or a piece that can’t usually be found ! Very frustrating and Warehouse you are losing money this way !
App Store
I use the app to purchase my items which is great.
My problem is with the returns.
It takes up to 21 days to refund any money and doesn’t update your details on the app when return payment for the item has been made.
So your left to chase or assume refund is done.
Very poor customer service.
My problem is with the returns.
It takes up to 21 days to refund any money and doesn’t update your details on the app when return payment for the item has been made.
So your left to chase or assume refund is done.
Very poor customer service.
Just added the app
It said if I add the app I could get 40% off. Just tried to get my 40% off with code APP and it did not work
App needs a lot of work
Decent promo code when using the app but it works horribly on the date selection and form. Very jagged and small tap windows for input. Needs a bit of work!
Warehouse limitless
Try to download this delivery option several time tonight and the app would not allow it.
Very annoying.
Would be great if someone could get back to me on this?
Very annoying.
Would be great if someone could get back to me on this?
Warehouse app
Easy to use quick delivery , easy returns . Good value extra money off for having the app
App like their customer service is not very helpful
It says to go to feedback and help but goes to feedback and not help section at all just to feedback…that’s why I’m sending this because there’s no help on their website, no one to ring why is it so difficult to get help with WH? also no easy way of contacting WH apart from an email address I want to speak to a person not wait 48 hours for an email reply? This is extremely poor service from WH I wanted help because of a issue with not only one order but two orders, so I ordered a top but had to return it as it was faulty, I’d taken the label off and then a friend pointed out there was a tear in the neck that I hadn’t noticed until I was about to go out, so I set up a return and returned the top, so WH are arranging a refund for the top but they are taking £2 off for my return postage costs even though it wasn’t my fault if the top had a tear in it, I really liked the top so I decided to order another top the same and paid another £4.99 for postage for the new order, I’d already paid £4.99 postage for the initial top, then when the new order arrived it wasn’t just a similar top, it was the same top, the top that I had returned with the tear in it with the label taken off, it had been sent back to me as a new order when I opened the package I wondered why the label had been removed and then thought this is like the one returned with the label off it , no way have they sent me the top I returned without checking the top inside and have just sent it on to another person who just happened to be the person who had returned it in the first place without checking it, yes they had returned my torn boomerang top to me absolutely shocking, so far I’ve paid £4.99 + £2 + £4.99 for postage for this top and now if I return this one they’ll charge me another £2… I’ve sent an email and had a dismissive quite condescending email back about their high quality service and that they’ve passed it on to quality control and that’s it, awful customer service and now they’ve asked me to leave feedback about their app service so this is my feedback not about their ‘app’ but about their ‘crap’ customer service.
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Great app
Love the app very user friendly and had an issue with an item and the response was amazing from customer services cannot fault the service was received
Push notifications
Still getting push notifications, despite turning these off in the app.