Great product. Terrible app
This might be the most rudimentary app I’ve seen in a very long time. I’ve got to sign in every time I open it. You can’t set any sort of schedule but have to start the heat every night. These should be simple things to solve these days!
Worst app and CX
App is trash. Needs Face ID or password to login which is great when you’ve turned the lights off. Currently getting error “too many requests” to try to login. Setup is a PITA. No instructions to reset or troubleshoot on the web or app. You need to keep the box and instructions which no one did, reading the other comments.
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When it works….
We have the mattress pad and LOVE it. I love being able to warm up the bed before retiring. BUT!!! If the app loses connection to the WiFi??? 45+ minutes of back and forth and trying to connect until it works again. Can’t say enough about the product - the mattress pad -is amazing. But the APP is worse than awful!! Come on Warmee… fix it!
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Okay…
Blanket is soft and feels great. Not connected to WiFi, it gets luke warm. APP is horrible, blanket rarely connects to WiFi and when it does, disconnects and shuts off quickly. Would love the product if it worked. Extremely overpriced for the quality. Quality is something you’d buy off Temu and expect to get ripped off, except only spend a few dollars on it, not $300.
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Literally doesn’t work
This is the worst app I’ve ever encountered. The most frustrating part is that it took 20 minutes to connect for the first time and then the next day the connected product disappeared from my app after I had been logged out.
If you are able to connect the blanket, the only thing you can do is change the heat setting and set a timer. But even that is glitchy. I had to accept a pop up on an infinite loop until I exited the app and came back.
So basically this app is completely unusable which means a warmee is just a very expensive electric blanket and possibly a scam.
If you are able to connect the blanket, the only thing you can do is change the heat setting and set a timer. But even that is glitchy. I had to accept a pop up on an infinite loop until I exited the app and came back.
So basically this app is completely unusable which means a warmee is just a very expensive electric blanket and possibly a scam.
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