Update Proble
Problem solved - It took me for a while to figure it out
With Kindest Regards-BR
Response from developer
Hello there, We apologize for the inconvenience you're experiencing with accessing the settings in water now. We're committed to resolving this issue promptly. To help us resolve this issue more efficiently, please use the in-app feedback option to report the problem. This will allow us to gather relevant technical information and address the issue promptly. We appreciate your patience and understanding as we work to resolve this.
Keeps asking me to purchase
I’ll just leave this review here and if it’s not addressed I’ll uninstall and change the stars to 1.
Great liquid intake tracker!
Response from developer
Hello there, Thank you for your positive feedback on Water Now! We're glad to hear that you're finding it helpful. Regarding your suggestions, we've recently updated the app to address your concerns. You should now be able to edit entries more easily. Please let us know if you continue to encounter any issues or have further suggestions for improvement. Your feedback is invaluable to us as we strive to enhance the user experience. Thank you again for your support!
能不能开发一下中文页面，need Chinese
Response from developer
您好！感谢您的宝贵建议。我们正在积极考虑增加中文界面，以更好地服务广大中文用户。我们会尽快将您的需求反馈给我们的开发团队。 Hello! Thank you for your valuable suggestion. We are actively considering adding a Chinese interface to better serve our Chinese users. We will feed your needs back to our development team as soon as possible.
App needs work
New Drinks doesn’t work
Response from developer
Hi, sorry your new drinks kept disappearing and that your feedback email bounced. We're glad you like the idea. Drink selection has been rebuilt since then, and the problem with added drinks not showing is fixed in the current version. We'd love for you to try again. If anything still doesn't work or you'd like something added, please let us know from Settings > Feedback. We keep improving the app based on user requests and hope it works the way you wanted now.
Almost a decent app
Response from developer
Hi, sorry the app got under your skin, your points are fair. Switching between drinks has been rebuilt since your review. We've also prioritized the ounce math you noticed, and the upcoming update fixes how ounce amounts are rounded so totals add up correctly. Your note about adding drinks by accident when closing the app is noted as well. We'd appreciate it if you gave Water Now another try after the update, and tell us from Settings > Feedback what else would help. We keep improving the app based on feedback and hope it's much less aggravating now.
Won’t Access Settings
Response from developer
Hi, sorry the settings button didn't respond for you, that's a frustrating place to get stuck. This was fixed and Settings opens normally in the current version. Please give Water Now another try. If anything doesn't work as expected or you'd like a feature added, let us know from Settings > Feedback. We're continuously improving the app based on user feedback and hope it works well for you now.
Stop asking me to review
Response from developer
Hi, you're absolutely right, asking after every drink was far too much, and we're sorry. We've changed this: the app no longer asks on every entry, waits until you've used it for a while, and only asks occasionally after that. We'd love for you to give the current version another try. If there's anything you need or would like to see, tell us from Settings > Feedback. We keep improving the app based on feedback like yours and hope the new version is a better fit.
Does not a knowledge after reminder
But it does not really track after each reminder.
So basically an alarm to remind to drink.
Stuck with only water
Response from developer
Hi, sorry you were stuck with only water after adding tea and orange juice as favourites. That's not how it should work. Drink selection and favourites have been rebuilt, and in the current version you can pick your favourite drinks and switch between them easily. Please give it another try. If anything still isn't right or you'd like more options, let us know from Settings > Feedback. We're continuously improving the app based on feedback and hope it works well for you now.
Never buy this dirty stuff from the Middle East
Needs ounces setting
Response from developer
Hi, thanks for giving the app a chance, and sorry it felt clunky. You can now switch between milliliters and ounces in Settings, and the whole app has been redesigned since your review. We hope you'll give it another try. If anything still feels awkward or there's a feature you'd like, tell us from Settings > Feedback. We keep improving the app based on feedback like yours and hope it fits your needs better now.
Incomplete
Response from developer
Hi, thanks for giving Water Now a try! The app has improved a lot since then, with a redesigned home screen, history and drink selection, so we hope you'll take another look. If anything feels incomplete or there's a feature you'd like, tell us from Settings > Feedback. We keep adding improvements based on what users ask for and hope the app turns into a 5-star experience for you.
Doesn’t work, don’t download
I’m upset that I will be charged $20 for an app that doesn’t work and was supposed to be free for one day special offer. There is no way to reach the developer besides giving the lowest grade possible and letting others know of these issues.
Response from developer
Hi, we're truly sorry for such a frustrating first experience. Your review pointed to real problems. Since then Settings opens normally, you can switch the whole app to ounces in Settings, and adding and choosing drinks has been rebuilt. If you were charged and don't want to keep the app, you can request a refund from Apple at reportaproblem.apple.com. If you're open to trying again, we'd really value hearing from you directly via Settings > Feedback about what you need. We keep improving the app based on user feedback and hope the new version gives you a much better experience.
Settings won’t open
Will be deleting.
Response from developer
Hi, sorry the settings button didn't open for you, especially when you were trying to claim the offer. That bug has been fixed and Settings opens normally in the current version. If you'd like to give Water Now another try, we'd be glad to have you back. Tell us from Settings > Feedback what you need or would like to see. We keep improving the app based on user feedback and hope it works much better for you now.
Crashes
Needs work.
Response from developer
Hi, sorry the gear button didn't work, that left you with no way to change anything. It's been fixed and Settings opens normally in the current version. We'd really appreciate it if you gave Water Now another try. If something is missing or you'd like a feature, let us know from Settings > Feedback. We're continuously improving the app based on what users tell us and hope it's a better experience now.
Still trying to figure it out🤭…
Response from developer
Hello there, Thank you for your interest in Water Now! We're excited to hear that you're looking forward to using it. If you have any questions or need assistance getting started, please don't hesitate to reach out to our support team. We're here to help you make the most of Water Now. We hope you enjoy using the app and find it helpful in tracking your hydration.
