Free
With Ads

Details

  • Released
  • Updated
  • January 18, 2019
  • July 23, 2026

Features

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About

Shop health and beauty products with ease through a reimagined mobile experience. Discover deals, get inspired with virtual makeover tools and wellness calculators, and enjoy fast delivery options. Access your virtual member card and exclusive in-store coupons conveniently.

Express delivery (2-hour option)
#ColourMe Virtual Makeover tool
BMI/BMR Calculator
Virtual member card
In-store coupons and vouchers
Exclusive promotions
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What users say

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+1

What's New in Watsons MY

26032.2.0

July 23, 2026

WATSONS ON-THE-GO The No.1 health & beauty retailer in Asia is now available in the all new WATSONS APP! We've completely reimagined the in-app experience to make shopping fun and hassle-free. Discover our amazing deals and exclusive promotions, anywhere, 24/7 with the Watsons mobile app. Here's some of the latest features you will find:

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User reviews

Good Prices

Easy to pay…Thankyou Watsons

Response from developer

Thank you for your ratings

I'm Lovin It

Loving the new look on the app. Highly accessible and easier to navigate now.I totally loving the section where you can see the Top 10 items at Watson for each category as it helps me choose better and decide faster. Watson is totally listening to their consumers on improving their app. Kudos to the team for their hardwork. I love it when you check on a product and on the one page itself, you can see if there is any promotion that applies to the specific product.
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Recommended

I love using the Watsons app for my beauty and health needs! I's super easy to browse through products and the search function is really fast. I especially appreciate getting instant notifications for member-only deals and promotions, it helps me save money on my favourite items. The checkout process is smooth, and I can easily track my orders. It's so convenient to shop online and still earn and check my Watsons points right in the app. A must-have for any
Watsons member!
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Love it

As someone who's big on skincare, the Watsons app is super convenient especially when I'm close to running out on my fav products. The app itself is intuitive, user friendly and straightforward. Before this I would go to the physical store in Mid Valley and present my members card at the cashier. As much as i like shopping, this app has made my life that much easier especially with the excellent delivery service!!!
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Easy to find items

Super easy to use apps. Easy to find product and it shows all details in one page. Can compare price with many brands and I can see all reviews and feedbacks from other users too. And Sometimes, the product that i want are unavailable at physical store and i'll straight away open this apps to find the the product. It's also very useful for busy person so they can just purchase the product from this apps.
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User experience

🐞

Reported Bugs

16 issues

App crashes when searching certain brands

Bug

Login failures with valid credentials

Bug

Phone number validation errors with +60 prefix

Bug

Click & Collect showing empty store lists

Bug

Order history page displaying blank/white screens

Bug

Cart items disappearing due to out-of-stock issues

Bug

Payment processing failures requiring multiple attempts

Bug

Voucher codes disappearing after failed transactions

Bug

Order status showing delivered but not received

Bug

Slow homepage loading

Bug

Category pages closing automatically

Bug

Promotional code entry requiring 20+ minute waits

Bug

Submit buttons not activating despite filled fields

Bug

Tracking numbers not found in system

Bug

Inconsistent pricing between app and store

Bug

Out-of-stock items still available for purchase

Bug

Requested Features

11 requests

Apple Wallet integration for membership cards

Feature

Dark mode option

Feature

Ability to select stored addresses during checkout

Feature

Support for international phone numbers

Feature

Improved notification categorization and filtering

Feature

Better order history display

Feature

Faster payment processing with TAC verification

Feature

More responsive product filters

Feature

Better product image resolution and catalog display

Feature

Automatic voucher application without manual entry

Feature

Improved live chat response times

Feature

FAQ

What does the Watsons MY app do?

The Watsons MY app provides a convenient way to shop for health and beauty products. It offers features like express delivery, a virtual makeover tool, a BMI/BMR calculator, a virtual member card, and access to exclusive in-store coupons and promotions.

What are the key features of the Watsons MY app?

Key features include express delivery with a 2-hour option, the #ColourMe Virtual Makeover tool for trying different makeup and hair colors, a BMI/BMR calculator for wellness tracking, a virtual member card for collecting points and discounts, and access to in-store coupons and vouchers.

Is the Watsons MY app free to use?

Yes, the app is free to download and use. While the app itself is free, it does offer in-app purchases, which likely refer to the products you can buy through the app.

What are the benefits of using the virtual member card?

The virtual member card eliminates the need to carry a physical card. You can use it in-store to collect points and unlock exclusive member-only discounts, ensuring you don't miss out on savings.

How fast can I receive my order with express delivery?

The app offers an express delivery mode that can have your order ready in as quickly as 2 hours. You can choose to pick up your order from a Watsons store or have it delivered directly to your doorstep.