Wazo Shift

Wazo Shift brings your business phone line, team chat and voicemail into one app built around people, not channels. Every call, message and voicemail with a colleague or a customer lands in the same conversation, so you have the full context before you reply. One search bar finds people, past conversations and your company directory. Wazo Shift is the mobile app of the Wazo Unified Communications platform, made for businesses that need their team reachable wherever they work. WHAT YOU CAN DO • Keep work and personal apart: call and answer on your business number without sharing your personal one • Handle calls like a desk phone: hold, mute, switch between two calls, merge them into a conference • Transfer a call directly, or talk to your colleague first before handing it over • Turn a voice call into a video call, and back • Move a live call between devices: take over on your phone a call started on your computer, without hanging up • Chat with colleagues, with every message next to your call history • Listen to your voicemail in the app and see what is new at a glance • See who is available, and set your own status: Available, Do Not Disturb or Invisible • Find anyone fast: company directory, personal contacts and phone contacts in one search • Pin favorites and the conversations you need to follow up on • Take notes during a call, and record it when you need to • Manage call forwarding, Do Not Disturb, blocked numbers and the caller ID you display READY WHEN A CALL COMES IN • Calls ring even when the app is closed or your phone is locked • Sign in with your company account, including single sign-on, and unlock with biometrics Wazo Shift is part of the Wazo Enterprise Unified Communication solution. For more information, contact us!