Worst customer service
Worst customer service, heavy transaction charge for FO don’t do FO in this app. I lost around 25K tax in last two days...
Bug
App forcibly wants me to open demat account . I am not able to switch from Broking to wealth . It always ask me to do equity kyc and doesn’t let’s me switch .
Broking Feedback
You need to have GTT trigger functionality to have more reliable broking experience. A trader don’t want to place a buy or sell order with everyday order.
#WORST PLATFORM #WORST SERVICE #NO PROPER CUSTOMER SUPPORT #Customer Care team will disconnect calls
I have invested in mutual funds on January 10th and today is January 14th still it showing as NAV allocation in progress. When i have reached customer support team they said usually it will take T+ 1 working day. It’s nice and that is as per guidelines, but these will will not follow the rules because if they have followed the rules NAV would have completed. Now they have raised the ticket and saying it will done ASAP, i asked for explanation and they are ignoring my question and saying our team is working on it and issue will resolved ASAP. When you call you customer care call will be disconnected when you ask them any difficult question. This is the customer support team how it works. Please try to maintain standards as per SEBI and maintain proper customer service. One more things I would like to address here, There are grammatical and spelling mistakes in chat support which i never saw in any customer chat support. Please improve your platform UI and good Customer Support team.
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Wealthy
Its very user friendly interface.
