Want a refund
Going on the app and pressing support opens an email form but doesn’t allow you to press send .
Response from developer
Thanks for letting us know. Please reach out to us as soon as possible from the app via More => Support so we can check what happened. We’ll investigate your account and do our best to help. Best, OpenPet Team
So improved…it’s great !
I’ve been using this app since it pretty much started so I’ve seen it develop. And develop it has. I’ve been critical of it and had lovely responses. Yet I’ve stayed. Of late the app has grown…and it’s lovely. It’s one of those rare apps that is basically very useful…but also has the depth for ‘play’. Plus it’s attractive and right now you don’t know what they’re going to add next. (It’s worth the sub…never thought I’d say that but there it is!)
Response from developer
Thank you for your thoughtful review - every bit of feedback helps us improve. We’re really glad you’re enjoying the weather experience, and we absolutely hear your concerns. We’ve flagged the Wordle and Sudoku issues to our team and will double-check recent puzzles to ensure accuracy. As for the in-app prices - that’s also something we’ll take into account. One of the reasons we introduced the optional subscription was to give broader access to extras without needing to buy separate packs and we’re continuously thinking about how to make this feel fair and fun. Thanks again for being with us - it means a lot. Best, OpenPet Team
Lost previous kitty
This feels as if they have died so I’m deleting the app so I am not reminded of it.
Another app don’t work in iPads but fine in androids
No rooms
AMAZING!!!!
Response from developer
This absolutely made our day. Maybe we just need more cats in the app. Thanks so much for the love and the 100 stars! And if you feel like spreading the word to fellow cat people - every Kitty would definitely appreciate it, best, OpenPet Team
cat
edit: it works now thank you ❤️❤️❤️❤️
Response from developer
We’d love to help - could you please let us know what exactly is happening? Is the download stuck, failing, or showing an error message? Please reach out to us directly from the app via More => Support so we can assist right away. Best, OpenPet Team
Cat back
Slow response
No cat
Love this app but
The only reason it’s not 5 start is because of the delays on the actions - you press to throw a fish and after a delay it does, the washing is the worst and sometimes the cat has run away and I’ve had to start all over again because you select towel and there’s a 5-6 second delay. It’s frustrating to the point I hate using the wash feature.
If only it was more responsive without the long pauses where you’ve pressed for an action and you’re waiting for it to actually register. Sometimes it hasn’t so you have to press and wait again for another 5-6 seconds. Makes it frustrating.
Response from developer
Thanks so much for using the app daily - we’re really happy you’re enjoying the challenges and bonding with your little cat! We hear you on the delay issues, especially during washing. We’re constantly working on improving responsiveness and making the experience more smooth, it will get better, best, OpenPet Team
Charged?
Missin item
It’s good…but does have occasional flaws.
However ! The word games are infuriating . The ‘Words of Wonder ‘ game , a simple game is made into a trial and error with letters game. You appear to be using made up words with no definition because presumably they don’t exist. You’re using acronyms …really ? Acronyms? They’re not words. Do me a favour and ditch it as a game. Why have it when it just irritates. I like the app but that spoils it because it’s wrong. Or at least flag it that it’s not conventional. There are other ‘useful’ apps that feature 4 letter word games that work properly. Please sort it. It really is irritating.
