WeBack User Reviews

WeBack
WeBack
Shenzhen Yugong Technology Co. Ltd.

What users say

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WeBack

App does't work. Cannot operate the Robo vac

Useless app and it don’t work

This app hardly works. Sometime connect and other item it don’t .

Does not work

I’ve had this device for quite some time now and after approx 6 months it fails to connect to my Wi-Fi network. When I eventually get it to join my Wi-Fi it will only connects for a for a few seconds before dropping the Wi-Fi connection. Absolute waste of time and of no use whatsoever so ever.

Код для входа в приложение не работает

Код приложения не работает как войти в приложение

Absolutely Hopeless App

This is unusable with Ziglint robot hoover. Impossible to register on the app. Invited 5 digit verification code but will only accept 4 digits. No instructions that make any sense. Avoid

Garbage

Absolutely completely & utterly rubbish. I don’t know why Apple allow such useless apps on the App Store. I would give this about minus 10 rating if possible. Don’t bother wasting your time.

Terrible and with ads!

If I could give less, I would. Not working properly it’s the best description.

Awful UX AVOID

Cannot register as verification code set up for 4 digits 5 digits required

Lỗi kết nối

Ban đầu tôi tưởng con robot của mình có vấn đề nên đã thử kết nối lại, nhưng thử đến 3 con robot Rapido mà lỗi kết nối vẫn vậy thì chỉ có app thôi

Мне очень нравится

Приложение просто прекрасное много функций

Ads?

Every time you open the app you’re forced to watch an ad. Not cool for a commercial product you’ve paid for.

Unable to log in

Used to control my (cheap) robot vacuum. When the vacuum started behaving erratically I decided that perhaps a reinstall would fix the issue. After reinstall I cannot login to the app. Password not recognised/verification code is too many characters for the allowable input/or keyboard only allows numbers not characters… pretty useless.
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Can’t even register. Useless.

We were given one of these robot vacuum cleaners and I can see why. Can’t do anything without registering and can’t register because the code generator only has space for four characters and the codes have five. So failed at the first hurdle. Great job. Robot vacuum cleaner going in the bin.

Stopped working

About two months ago the app stopped working. It would not sync with my robot vacuum. Both the app developer and the vacuum company have not responded to my requests for help.

Can’t use robot vacuum anymore

Can’t connect to WiFi, can’t re-add the vaccum. Fails registration at 68%.
Worked fine until 4 months ago. No customer support available from Deenkee or WeBack

Off line again

Keeps going off line not working again needs sorting Floureon thermostat doesn’t work with other apps so off to get a hive thermostat more expensive but more reliable than this

The app not working

The app is not working at all

No working at all

It stopped working and there is no way to install a new one. The verification code mismatches.

Ads added to the app

I paid for a profuct, and now the new update of the app has annoying ads. Why? I paid for a product with an app, I should not be seeing adverts at all.

What sort of practices are these? Imagine if you bought an iphone and every-time you open an app it forces you to watch an add for 5 seconds. What the hell is this!?
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Nothing ever works!!

Not only are the appliances linked to this ap garbage (Tesvor robot vac), but the ap itself never works. Half the time it seems that the server has crashes. The rest of the time it doesn’t show data, or resets and you have to set everything. Every few months I completely give up… but then I optimistically hope they’ve fixed things only to be met with frustration and disappointment.
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