Webfleet Mobile Reviews: Is It Legit?

Customer Experience

Positive experience19.4% of reviews
Neutral19.4% of reviews
Negative experience61.1% of reviews

~ Based on 36 written reviews from the US App Store.

Is Webfleet Mobile Safe?

Webfleet Mobile appears safe based on user ratings. AppsHunter Safety Score for Webfleet Mobile is 91/100.

This assessment is based on 141 user ratings, with an App Store average of 4.7/5.

Safety Analysis

95.7% of ratings point to a safe experience
1.4% of ratings suggest some concerns
2.8% of ratings point to a risky experience

~ Based on 141 App Store ratings for Webfleet Mobile.

Is Webfleet Mobile Legit?

Webfleet Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Webfleet Mobile is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Buggy

App no longer open since update

App doesn’t open anymore.

Since iOS 27 upgrade the WEBFLEET App no longer opens on my iPhone. It opens & closes immediately. Tried uninstalling and reinstalling but still the same. Very frustrating 🤬

Smith

This version not able the open. It doesn’t work even uninstall and install again. Please check

Software update

Since the most recent update for this app in the iPhone App Store app won’t open anymore. Deleted and re installed and still have the same issue

Not working at the moment

Same as the title, I click on it and it immediately shuts down

Excellent

Great mobile app giving me access to everything I need to while on the move to manage my vehicles

Mickey

Not bad but there is room for improvement

Not easy to navigate and messages mark as read once you opened it

As soon as you click on a message it marks it as read. The web version you can read it and it stays as unread until you mark it down. Not the easiest to navigate. Too much info crammed into small areas.

Worst company ever cost me a 18k van and 10k worth of tools

Tomtom webfleet - Worst company – ever - After being a customer for three vehicles for over six years, we had a vehicle stolen and instead of helping us track the vehicle they refused to allow us access onto the tracker as we had for some reason missed a few payments. Instead of giving us instant access so we could find the vehicle they asked us to send an email to the finance department who refused to help until the email had been processed. Some 24 hours later they turned the tracker back on by which time the tracker had been found and destroyed. If they had of acted reasonably then we would have been able to get the vehicle back.
Don’t use them use a more reasonable company they where very unhelpful and where more bothered about a few invoices missed rather than helping recover a £ 18’000 van and £ 10’000 worth of tools all in all they have cost us £28’000.
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Good

Good coverage but can be slow sometimes to be accurately up to date

Missing Availabiliy Filter

Since updating the app to 2.7 from 2.6.3, the Availability Filter option in the Vehicles tab is no longer there so the coloured Green or Grey dot next to the Vehicle icon is no longer there, which was used to easily indicate whether a driver is available (Active) when green, or unavailable (Inactive) when grey.
Please can this be reinstated ASAP as it is difficult to determine which drivers are active or not without those availability indicators.
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Transport Manager opinion

This is a great app and just keeps getting better and better with every update.
Well worth downloading for anyone that uses webfleet desktop.

Bad app, even worst company

Save yourself the time - the product is ok but is more expensive than alternatives. The app is not great - this works better on computer.

Save your self the time.

Doesn’t work

I installed the app, logged in, but I can’t open it, dark screen. I deleted and installed it many times, switched the phone on- off many times, but nothing worked, always dark screen. Very disappointed !

New app update is Awful

Well if the plan was to take something which worked but could be better and change that to something that is truly awful then it is job
Well done .....

The new app update is seriously woeful

Rubbish app!

Very poor and totally lacking functionality when considered against the website capabilities.

Very Disappointing

Terrible functionality!
We were promised the ability to see where our vehicles are at all times. We work off of iPhone when away from the office but the app doesn’t update on the phone.
Knowing where my vehicles were 3 hours ago with no ability to refresh is useless.

Trip Type?

The ability to change the trip type from private to business is essential otherwise there's not much point to this app. I may as well logon to the 'flash' based website on my computer and delete this app.

Terrible

Was great up until the last update. Vehicle trips doesn't show the route taken. Trips start and end in random places. Vehicles disappear. The app worked much better before. Very poor!!

Broken

Since last update vehicles randomly disappear, reloading don't help, have to wait half hour then retry. Always different vehicles.