Cannot sign in
Response from developer
Thank you for your feedback, we are sorry to hear that you are experiencing issues with Weemarkable. A one email address to one device policy was recently enforced in Weemarkable. If you are sharing an email address with another user, this could pose a problem. Please reach out directly to us at info@weemarkble.ca so that we can look closer at your account profile. Updated 6/1 - we are happy to hear that we were able to resolve the issue for you.
Love the updates
Response from developer
Thank you for your feedback! We are pleased to hear that you are enjoying Weemarkable!
Auto Sign Outs
Response from developer
Updated.. Dear caregiver, thank you for your email. We are sorry to hear that you are experiencing some issues. There was a recent update. Please note that enhanced for security and protection of sensitive information, a caregiver account (parent profile) email address can only be used on one device. Caregiver's are no longer able to share an account across multiple devices. To create an additional caregiver profile; please reach out directly to your childcare centre. For further assistance with app related issues, please reach out to us directly at info@weemarkable.ca .
Kicking out
Response from developer
Updated.. Dear caregiver, thank you for your email. We are sorry to hear that you are experiencing some issues. There was a recent update. Please note that for enhanced security and protection of sensitive information, a caregiver account (parent profile) email address can only be used on one device. Caregiver's are no longer able to share an account across multiple devices. To create an additional caregiver profile; please reach out directly to your childcare centre. For further assistance with app related issues, please reach out to us directly at info@weemarkable.ca .
Bad update
Response from developer
Updated.. Dear caregiver, thank you for your email. We are sorry to hear that you are experiencing some issues. There was a recent update. Please note that for enhanced security and protection of sensitive information, a caregiver account (parent profile) email address can only be used on one device. Caregiver's are no longer able to share an account across multiple devices. To create an additional caregiver profile; please reach out directly to your childcare centre. For further assistance with app related issues, please reach out to us directly at info@weemarkable.ca .
Not able to download any pictures from the app. (Fixed)
Response from developer
Hello. We're sorry to hear about this issue. We've just added a fix for this. Please confirm you see app build 4.4.1 -249e19 and try again. Don't hesitate to reach out to us at info@weemarkable.ca if you continue to have an issue. Thanks.
Fix your Cam permission
Response from developer
Hello - we've recently updated the application to address some changes in how Apple handles this. Please let us know if you continue to experience the issue by emailing info@weemarkable.ca
Suggestions for changes
Response from developer
Hello. Thank you for your feedback. We're also open to hearing more about your experience by emailing us directly at info@weemarkable.ca
App won’t even startup
Response from developer
We are sorry to hear this. Please reach out to us at info@weemarkable.ca so that we can discuss the problem further.
It’s work uncorrected on iOS 26
Response from developer
Hello. We're sorry to hear about this issue. We've just added a fix for this. Please confirm you see app build 4.4.1 -249e19 and try again. Don't hesitate to reach out to us at info@weemarkable.ca if you continue to have an issue. Thanks.
Not able to download any pictures from the app.
Crashing
Response from developer
Hello. We're sorry to hear about this issue. We would love to try and assist as this shouldn't be occurring. Can you reach out to us at info@weemarkable.ca with a bit more information? Thanks.
Messaging and notifications
Notifications not coming through for updates is also a significant problem with this app.
Response from developer
Thank you for this feedback, we're always evaluating new enhancements to our platform and will note this feedback to the team for further evaluation.
We love this app
Response from developer
Thank you, we're happy to hear this!
Not working
Response from developer
We're really sorry to hear this and apologize for the delay in responding here. Can you please try deleting and re-installing? Feel free to email info@weemarkable.ca for support in the future.
Please add ability to message both parents at once
Response from developer
Thank you for this feedback, we're always evaluating new enhancements to our platform and will note this feedback to the team for further evaluation.
Using this for 5 yrs - Updated review
2 stars instead of 1, because they did fix the photos fitting into a screen issue
Response from developer
Hi There, We just released a new version (4.0.1) that should address the image access issues. Can you please try updating and let us know if the issue is resolved? If so, we would love if you would reconsider your rating. Thank you!
