WeFax User Reviews
Customer Experience
~ Based on 55 written reviews from the US App Store.
What users say
Summarized from real user reviews of WeFax. Based on 269 reviews and a 3.9/5 average, it highlights the 3 positives and 10 negatives reviewers mention most about this Business app.
Positive things
- 👍User-friendly interface
- 💰Free service available
- ⚡Simple and easy to use
Negative things
- 🚫Faxes consistently fail to send
- 📧Non-functional customer support email
- 💳Charges users before service works
- 🔄Difficult or impossible to cancel subscriptions
- 📄Only sends first page of multi-page documents
- ⏱️Faxes stuck in queue indefinitely
- 🐛Frequent error messages and crashes
- 📋Misleading free trial claims
- 🔒No transparent pricing upfront
- ⚠️Unresponsive customer support
Is WeFax Safe?
WeFax - Fax From iPhone appears mostly safe based on user ratings. AppsHunter Safety Score for WeFax is 77/100.
This assessment is based on 269 user ratings, with an App Store average of 3.9/5.
Safety Analysis
~ Based on 269 App Store ratings for WeFax.
Is WeFax Legit?
WeFax - Fax From iPhone appears to be a legitimate app. AppsHunter Legitimacy Score for WeFax is 85/100.
Based on 85 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Do not buy, they force you to pay before you can send a fax and once you pay, you continually get an error message. Using their app’s support option, it sends an email which bounces. I have already requested a refund and will charge it back if Apple doesn’t refund me.
All the faxes failed sent 6 times, all failed
Unreadable.
Paid for a week. It never worked and I could not get anyone to help me from their support.
Paid for the app. It cannot send a single fax. Repeated errors. Want refund.
I bought this app to help during a critical time and all faces failed. I contacted customer support several times and all my emails for help came back as undelivered.
Whoever gave this more than one star probably works for the company because this app is absolute trash trying to do. The simplest task are somehow impossible. Don’t waste your time.
Downloaded app, proceeded to do the first fax and that one fax has been sitting in a queue for a week. I sent an email through the contact us section for Assistance and never even got a response back.
Impossible to cancel. Scam.
It keep renewing and there is no option to stop. Shady business
I paid for a subscription, tried to fax and got an error. Days in and I still haven’t been able to fax even though I emailed them. Don’t waste your money.
I can’t preview my 5 page fax. It only shows 1 page.
I’d give it 0 if possible. Tried sending my faxes a few times and they never go through. Don’t get scammed like I did.
The app is absolute junk. Downloaded, paid for one week and can’t even send a fax. Got an error code saying incorrect user id. Tried the “contact us” option and tells me mail services not available. The biggest rip off. Ever.
Doesn’t work, always fails, this is a total scam and this company should be charged with fraud.
Useless app. Doesn’t work. A waste of time.
Did not send more than one sheet at a time.
I downloaded this app to send some extremely important documents and all it sent was half of the cover page. I tried emailing support at the email address in the app and on their website and it just bounces back as they aren’t valid email addresses. Luckily Apple refunded me but I would not suggest anyone else use this app as it doesn’t work and you’ll have to contact apple for a refund.
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Do not waste your time or money. This app doesn’t work and when you try to email about it-it returns the email.
Absolute trash. I had no problem paying to send the fax but it doesn’t even allow me to do that after subscribing. Waste of time and money.


