Welcome Baby User Reviews

Name: Welcome Baby: Baby Tracker
Rating: 4 (111 reviews)

Welcome Baby: Baby Tracker

Medical Score

📚 Education

🔧 Utilities

Customer Experience

Positive experience63.2% of reviews

Neutral2.5% of reviews

Negative experience34.4% of reviews

~ Based on 163 written reviews from the US App Store.

What users say

Summarized from real user reviews of Welcome Baby. Based on 111 reviews and a 4.0/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Education app.

Positive things

👍User-friendly interface
🚀Helpful for tracking baby's progress
💡Comprehensive tracking features
🤩Excellent for new parents

Negative things

🔒Misleading subscription practices
💰Expensive monthly fees
🐛Buggy app performance
🤬Poor customer service

Is Welcome Baby Safe?

Welcome Baby: Baby Tracker appears mostly safe based on user ratings. AppsHunter Safety Score for Welcome Baby is 78/100.

This assessment is based on 111 user ratings, with an App Store average of 4/5.

Safety Analysis

77.5% of ratings point to a safe experience

2.7% of ratings suggest some concerns

19.8% of ratings point to a risky experience

~ Based on 111 App Store ratings for Welcome Baby.

Is Welcome Baby Legit?

Welcome Baby: Baby Tracker appears to be a legitimate app. AppsHunter Legitimacy Score for Welcome Baby is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Scam and fraud

I have contacted these guys on customer support help and asking them to refund transactions for last 4 months as they never informed in email or writing about the recurring subscription. There is no billing recurring arrangement except the initial trial offer that I signed up.I have not availed their service and it was only included as trial in the initial purchase of a customised welcome baby book. No further notice of renewal of service or email was sent to inform me of a recurring subscription. This is not allowed in Australian consumer law. I have escalated the matter with the digital fraudulent handling department. I urge Apple Store to review release of such apps on the app store.

Rohanmort

16 days ago

Response from developer

We understand your frustration and take your feedback seriously. Subscriptions auto-renew unless canceled in advance, and renewal details are outlined during sign-up and in our terms. Please email help@welcome.baby with your account details so we can review your case and help resolve this privately.

Scam

Scam. Absolutely disgraceful

Domino146

3 months ago

Response from developer

We’re sorry you feel this way. Our goal is to provide personalized keepsakes and helpful parenting resources. If you’ve experienced any issues or have concerns, please email help@welcome.baby with your order details so our team can look into this and help resolve it.

Scam

Scamming people with this subscription what they haven’t chosen is low. I ordered the book and that was only thing I wanted. I didn’t even use this free month trial and you have created me some subscription without my permission. I emailed them about this matter and they take no responsibility about it. Be careful with this company, it seems to be fraud.

Baddddcompanyy

4 months ago

Response from developer

We’re sorry for your frustration. Subscriptions auto-renew unless canceled in advance; all fees and terms are clearly shown during checkout. Please email help@welcome.baby with your order details and account email so our team can review this privately and help resolve your concerns.

SCAM

*THIS IS A SCAM*
*THIS IS A SCAM*

Do not trust this company. A happy purchase turns out to be a very disappointing one. They charge you with subscriptions without your knowledge or consent. Very misleading and unethical. This is a complete scam. They have charged me with 49AUD every fortnight for an app I did not subscribe to and would not want to refund when I ask them to.
They are not trustworthy and only cares about taking honest peoples hard earned money. Shameless.

ArianneB89

5 months ago

Response from developer

We understand how upsetting unexpected charges can be. Subscriptions auto-renew unless canceled in advance, and all details are shared during sign-up. Please email help@welcome.baby with your order info so we can review your account and resolve this directly with you.

Great app

Nice little app for tracking your baby.

MrKnowTroubleMaker

5 months ago

Scam

I regretfully say: DON’T order anything from this service provider. Apple should block their app from here, as it appears to support fraudulent scams and deceive customers.
I ordered a book and was charged additional fees during checkout, which is not right. I’m not sure if they would refund those fees if I canceled and requested a refund.
They also charged me for subscriptions I did not subscribe to.
This has been the worst experience I’ve ever had.

Tako Ka

6 months ago

Response from developer

We’re sorry for the frustration you’ve experienced. All charges, including any add-ons or subscriptions, are shown clearly at checkout, and subscriptions auto-renew unless canceled in advance. Please email help@welcome.baby with your order and account details so we can fully investigate and resolve your concerns.

hidden subscription

This is a big SCAM!! Beware of the hidden $30.99 monthly subscription you sign up for when you purchase a physical book from this company! They would not send any confirmations or reminders of any payments so you would not even know you’re paying unless you constantly check your bank statements

Diaaa_

9 months ago

Subscription scam

I’m sure this is a great app if you sign up for it willingly. However, I, as well as other reviews I’m reading, were signed up for a subscription unknowingly. Quite a dishonest practice to get $30.99. Of course they canceled my subscription once I was notified by my credit card company, but they will not honor a refund. Don’t buy anything from this company if you don’t want to subscribe to their monthly app fee because you will be charged without notice.

KAC momma

9 months ago

Unauthorized charge/theft

I purchased the book, nothing more, and never touched their app, never created an account, and never agreed to any kind of ongoing service. Yet I’m still being charged a subscription fee, just like so many others have reported. It’s incredibly frustrating to see a company rely on this kind of misleading setup, where customers are pulled into recurring payments they never intended to sign up for. These tactics feel less like an honest business model and more like a deliberate attempt to squeeze revenue through confusion and obscurity, and it really undermines trust in the brand.

thedemogram

9 months ago

Response from developer

We understand how upsetting this is. Subscriptions start automatically when selecting certain offers, and they renew unless canceled before the period ends. No charges should occur without your consent at checkout. Please email help@welcome.baby with your account and order details so we can help resolve this promptly.

Unauthorised subscription charges for months

I purchased the book and downloaded the app as I was mentioned in email but I later discovered that unauthorised subscription charges have been deducted without any consent or information that there will be such subscription.

What makes this worse is that none of these charges appear in my App Store subscriptions, and there is no “Welcome Baby” subscription listed anywhere in app as well. So there was no way for me to see, manage, or cancel anything. The charges were completely unexpected and taken without my consent.

I have now contacted the team requesting a full refund, as this is a payment I did not authorise. I hope this gets resolved quickly, but others should be aware of this issue before downloading or buying the book.

Sneha_2112

9 months ago

Horrible experience,horrible customer support

Was charged for this application without consent.On the purchase of a book was charged for the app without my knowledge and they just won’t understand that I never used it ,and all the staff after so many emails back and forth are extremely unhelpful and keep sending you the same email with no resolution.
Extremely horrible customer support,even after having senior support staff involved.

First,they slyly charge you,agree that they did so ,empathaise and don’t do anything about it after,I have all that on email.Clearly,they have to deceive people,coz their product is not worth wasting your money on.

~bhav7

10 months ago

Response from developer

We’re sorry for your frustration. All plans and add-ons require confirmation at checkout, and subscriptions auto-renew unless canceled in advance. If you feel you were charged in error or need account help, please email help@welcome.baby with your order details and our team will review your case.

very good app

The app has really helped track my baby’s growth easily. I don’t have to stress too much about it

asuquojoseph976@

10 months ago

simple to use

easy good app . benefits definitely.

Kissykrissayy

10 months ago

Subscription

I feel that this company is quite dishonest but dies so in a sneaky way. I purchased a physical book. I do not understand how or why this purchase was associated with a subscription. I did not want or even use anything related to this and no follow up emails were sent out once the automatically applied free trial ended. I’ve now spent over $150 on a subscription I was not aware of nor did I approve. Very upset with this, if I had wanted an ebook or digital product of any kind I could maybe understand why this subscription was automatically started but I’m not sure why I need a subscription for the physical product I ordered. I have since cancelled my service and would have done so months ago if this company had some integrity and sent out a “your subscription is about to renew” email or anything of that sort instead of hiding the subscription at the bottom of my order.

Just overall super disappointed with this company and it makes me not even interested in the product I actually consented to buying.

Do not recommend, too much hassle and shady charges

JeNny527_

10 months ago

Response from developer

We’re sorry for the frustration - this isn’t the experience we want for anyone. Some physical book purchases include a free trial for our digital companion, which auto-renews as a subscription unless canceled before the trial ends. Please email help@welcome.baby with your order details so we can look into this for you.

Super informative

I love how this covers everything from pregnancy to all the info I would need to google when trying to figure out my newborns habits and needs!

CheyDevine92

10 months ago

Response from developer

Thank you so much for your wonderful feedback! We're glad the app helps you feel supported from pregnancy through your baby's early days. If you ever have questions or need assistance, please email help@welcome.baby—our team is always happy to help.