Frustrating
My gym uses this app, for now. It was working well but does google calendars. That is frustrating and somewhat defeats the purpose of the app.
Constant errors, useless
Honestly the WORST booking app I’ve ever used. Good luck booking more than one class. I get constant errors that I’m “booking too many classes, please wait” after booking ONE CLASS. Wait for how long? Who knows, because I have to completely close out and restart the app. The words I would use to describe this app are: trash, frustrating, clunky, inoperable, and useless. Devs, please do better if you even care anymore.
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Calendar Privacy
The app does not allow you to add events to your smartphone calendar unless you give it unfettered access to all of your calendars. This is an unacceptable overreach. Wellness Living does not need access to any private calendar. The coding team should release a patch update to the app so users can add events to their calendar without sacrificing their privacy.
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It’s Fine
The app should be improved!
I’ve spent 6 months with my onboarding person trying to get my gym’s app as polished as possible.
I’ve spent 6 months with my onboarding person trying to get my gym’s app as polished as possible.
Why do you need access to my entire calendar??
This app is full of clutter, not user friendly. It doesn’t add classes to my calendar unless I give full access!!??
I will suggest to my yoga studio that they stick with Mindbody!
I will suggest to my yoga studio that they stick with Mindbody!
Can’t do anything on the app
The app just sits in the loading screen forever and won’t let you log in
Great software!
We’re happy switching from Mindbody. Students say this is super simple, we love it!
Stuck
Can’t get this app to open
No help at all
I am trying to set up for a yoga studio in MI and it is forcing me to sign a waiver for a studio in AZ. No one is helping me and I can not do anything without signing this waiver, which I will not!
Can’t use the app because my infant is supposed to have his own phone number apparently
I’ve been using this to take my baby to a play place. Every time I check him in it’s under my name instead of his, even though I’m the parent account and he’s the child. I tried switching to his account, and it’s telling me I have to input a phone number. I put in mine, and it won’t let me proceed because the phone number is “already in use.” Yeah.. under MY account, as his PARENT? There is a box to check to let your child use the same email as you but NOT phone number. So I thought whatever I’ll just go back to using my account. But now it won’t let me back in! It says I’m not authorized to log in as myself now. So now I have a child account, a parent account, and I can’t access EITHER one. I HATE this app.
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Good app!!
A good general app to manage memberships at fitness establishments not having their own customized app.
Pretty good
The app is pretty good but when I book a class, if I forget to add it to my calendar right after I book, there’s no feature to add it into my calendar from the booking details. I have to manually add it if I forget which is kind of annoying.
Some things work, and don’t work
-Something that works well: my classes add to my calendar (iPhone) as intended⭐️.
-Something not working🤨: when I click a class to read about it, the “back button” doesn’t work.
-Something that would be nice to add: when reading about a class/time, a “share” button would be great! So I can send to my friend easily. 😉
-Something not working🤨: when I click a class to read about it, the “back button” doesn’t work.
-Something that would be nice to add: when reading about a class/time, a “share” button would be great! So I can send to my friend easily. 😉
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No add to calendar feature
The app is okay but when I book a class there’s no feature to add it into my calendar. I have to manually add it each time which is really annoying. Especially since many other booking apps have this very common add to calendar feature.
Seriously?
Years ago I went to a yoga place that used this app. Haven’t gone in 4 years. I tried to use this app at t new gym and it forces me towards the old yoga place, even with a different sign on. MULTIPLE fitness places use this app!!! Users MAY go to MULTIPLE fitness places. FIGURE IT OUT!
WARNING TO CLASS/GYM OWNERS!
WARNING TO CLASS/GYM OWNERS!
Accidentally booked a reoccurring appointment. Can only delete the bookings one by one, no app support and can not contact anyone for help.
As I get charged for appts I’m not attending I’m likely going to have to cancel my membership. DO NOT USE THIS APP.
Accidentally booked a reoccurring appointment. Can only delete the bookings one by one, no app support and can not contact anyone for help.
As I get charged for appts I’m not attending I’m likely going to have to cancel my membership. DO NOT USE THIS APP.
Will never use wellness living again.
The company does not respect or understand how issues and concerns with the software and subscriptions effect the functionality of the business that is using wellness living. I have been dealing with issues and concerns for over a month now, and heading into the fall season where we are supposed to be releasing fall promotions and membership details, we are instead having to postpone and deal with their slow service and inability to answer your concerns in a timely manner.
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Worst company ever
No customer service to talk to and if you do get to speak to somebody they still can’t help you.
You can even remove your own information on the account.
Waste of time. Dumb company
You can even remove your own information on the account.
Waste of time. Dumb company
App Buggy
Agree with previous review. App seems to need multiple programming fixes. Initial login can require repeated installs and uninstalls until stars align and login screen inexplicably appears. Even then, screen may switch to Oops before access stabilizes and login is permitted. Support for end user clients extremely limited. MINDBODY seems to work much better.
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Truly infuriating design
I use the desktop/web version, wanted to have a better experience on the go with a phone app. Downloaded the app, logged into the app, was asked to add my date of birth, when I submitted it gave an error saying my phone number was already tied to a user 🙄. Yeah me!