Easily find, unlock, and ride electric bikes with this platform's mobile app. Follow simple steps to start your journey and end your ride, with options for manual unlocking and customer support for any issues.
3.1.4
May 20, 2026
Ride Pass improvements - Ride passes now activate automatically in the order you purchased them - View all your ride passes with clear Active, Pending, and Expired statuses in My Coupons - Active ride pass is always shown at the top for easy access Bug fixes & stability improvements - General performance improvements and crash fixes
MoreYou can discover nearby Welo E-bikes by opening the app and clicking on the bike icon to view their locations and information.
To unlock a Welo E-bike, scan the QR code on the bike using the app's 'Scan to Ride' feature. Confirm the bike's details and tap 'Unlock'. You can also manually input the bike number if needed.
If locking fails, first check your network connection. You can also try unlocking via Bluetooth. If issues persist, contact 'Online Customer Service' through the app for assistance.
To end your ride, park the Welo E-bike in a designated area within the service zone. Then, tap the 'End Ride' button in the app. Ensure you hear the audible confirmation of 'Lock Successful' before leaving.
No, Welo E-bike does not contain advertisements. The application is free to use without any ad interruptions.
Welo E-bike is available on iPhone and iPod devices. It is designed for mobile use on these platforms.
The latest version of Welo E-bike is 2.0.1, last updated on February 12, 2026. Updates are released to improve functionality and user experience.
Welo E-bike has an age rating of 4+. This indicates it is suitable for users of all ages.
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