West Ham United User Reviews

Customer Experience

Positive experience54.6% of reviews
Neutral4.1% of reviews
Negative experience41.2% of reviews

~ Based on 97 written reviews from the US App Store.

What users say

Is West Ham United Safe?

West Ham United appears safe based on user ratings. AppsHunter Safety Score for West Ham United is 93/100.

This assessment is based on 177 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.0% of ratings point to a safe experience
0.0% of ratings suggest some concerns
4.0% of ratings point to a risky experience

~ Based on 177 App Store ratings for West Ham United.

Is West Ham United Legit?

West Ham United appears legitimate, with a few gaps. AppsHunter Legitimacy Score for West Ham United is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Videos

Lately all videos show a runtime of zero minutes zero seconds and therefore don’t play.
Is something wrong?

Great app but…

I love everything about the app but I don’t like how I can’t listen to the radio stream and have the stream playing while I do other things on my phone or lock it up to put it in my pocket. I don’t know if it is just my iPhone 13 that does this but this is my only complaint.

Live does not work since updated

Live doesn’t work since update.

Kimberley Vivian

Kimberley Vivian

It used to be decent…

It used to be decent, then they fiddled with it and the “Listen Live” function no longer works properly. It’s like Brady & Sullivan have finished their work on the team and have decided to try their hand meddling with App.

Please fix background audio

The only thing I was using the app for was to listen to live games. Now I can’t do that, because the audio stops if my phone locks or I try to use another app. In other words, no background audio. So now I open the club website and just play the live audio stream for the game, and keep it on by keeping the tab open in the background. Works fine. No point in having the app now (for me personally).
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Absolute rubbish - Just like the men’s 1st team

Is there a correlation between the latest app update and the team - both are sadly lacking. If your phone lock screen activates it shuts the app football commentary. Also, if you move along the icons on the bottom of the screen it also shuts off the commentary. Poor show but I’m not surprised. West Ham don’t do anything of any quality.
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Awful update

When you actually are able to listen to a live game, it will cut out if your phone locks or launch any other app.

Background playback is NOT available. And yes, I have the latest version.

What’s more, when you go to app support, you get an “internal server error” message.

Latest update has broken radio commentary

The radio commentary feature is now completely broken. Obviously poorly designed and in sufficiently tested.

Awful update

Very disappointing - poor UX - can’t listen to audio outside the app. A real step back / have to assume this was launched in beta. Update claims to have fixed this but still useless.

Newest update

The app was absolutely fine until you messed about with it now I can’t listen to a single live match commentary

Listen Live no longer works

Used to be great to listen to matches that weren’t on tv. Unfortunately, following a recent update this feature doesn’t work when you click on it.

Awful update

Very disappointing - poor UX - can’t listen to audio outside the app. A real step back / have to assume this was launched in beta

No audio commentary

Since the latest version update I have been unable to get the match commentary to work and the app support button just gives an error code. Useless

Listen live issues

Can no longer listen to the match with the app in the background. Not liking this “update” so far…

Widgets not working

Updated app and now widgets not working on I watch or phone. Disappointing.

New update problems

The widget is no longer working and is no longer available on iPhone with the new update

Kim

Kim

Widget not working

The widget has stopped working on the latest update. Can you please fix it.

5 star

Brilliant app COYI