It works but not great.
Like the web site the app is great to see if you should drive to the store or not if looking for parts and is typically accurate. I would give it 5 stars if when I put in a item model number it would at minimum put that part at the top of the results and not make me scroll through a list to find what I’m looking for.
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Good app, could be better
Being a pro member and using the app on the go daily, the mobile app has a lot to offer however there could be alot of improvements. Example of One of the most frustrating things: say I search for a water pump kit by part number, it’ll pull up endless pages of water pumps completely unrelated or parts unrelated, and I have to go through each selection, referencing the part number, until finding the correct one. Instead of it pulling up a search of only the part number I typed into the search bar.
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Wax
Great products at great prices
Quality parts good price
WM came through again. Customer is happy with products. Prices are great also for the pro
Pro App
It was an accurate fast transaction with reasonably priced expedited shipping options
Super Easy!
When I think of something I need I order it and ship to store near my marina. Pick it up on way to the boat and more time on the water.
APP is where it’s AT
It is fantastic to be able to pull up a dedicated application for all of my pro needs. Having to go to a website is just not as clean and lacks continuity.
Great Wxperience
Another great experience at WM with Danielle. She goes beyond what any normal employee would do to assist a customer. Her willingness to assist is greatly appreciated!
Search Engine
Your Search Engine is poor and requires multiple inquiries to find items. When I place the same info in the Defender Marine Search Engine it can find the items. As a result, I often purchase from Defender or others because I can’t find it on your App.
app
works amazingly
Steven Sanchez
Offered 10% discount for signing up for the Pro App and then it was not honored as promised!
Eh
This app is just that. Eh. It’s great for price checking but I can’t add anything to the cart nor can I buy anything. Itd be great to order things to customers from the app when I’m thinking about it, but I can’t. If that was fixed, I’d love the app.
Great survice
Great service from Paul and Ann
Cart function
The app will not allow me to put anything in the cart to purchase. I have deleted and reloaded the app and the same thing. It is always the same error “something went wrong “??
Anyone working on this???
Anyone working on this???
Cart function
The app will not allow me to put anything in the cart to purchase. I have deleted and reloaded the app and the same thing. It is always the same error “something went wrong “??
Login
I’d like if there was a selection to save login info. Typing an email and password takes too long just to order a part, especially if it’s only 10 minutes apart from a previous order.
Finally
Easier to use than the website
Flexability Underway
The mobil access will be great on my long cruise! Great resource!
At least it’s better than than their website
The west marine website is hands down one of the worst websites we use on a consistent basis. They are the only store in our area with the products we need in stock so we don’t have a choice but to use it. The west marine pro app feels more stable and faster to use than the website. It is worse than other store apps but better than their website we were using.
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Must-have App for Marine Pros!
Game changer app, it makes ordering supplies faster and easier than ever! I love the access to all features like inventory, Pro pricing , orders, invoices and more
