West Texas National Bank User Reviews

What users say

Top reviews

Poorly done

This app only functions about 40% of the time. Automatically resets security settings without notifications. Will probably continue to function poorly until a bigger bank, interested in serving customers, buys them out, or the bank just fails.

Great people!

Awesome bank

Inconsistent function

This app rarely opens as it should. It never β€œremembers” my face at login and then locks up when I try to enter my credentials.

Never been able to use it

I have never managed to get onto the app from my iPad, in about 4 years of trying. Re-loaded recently in hopes of it having been improved, but it crashes repeatedly as I am trying to sign in. Needs a lot of work to be remotely functional.

Mobile deposit

It's a breeze

User Friendly

Convenient and easy to use and navigate.

Great App

It is easy to use. Convenient to use. Secure. Great blessings for me.

Deposit

I need to be able to deposit more than $5000 per month.

Works well for me

Works well on all my devices. IPhone 7, 10 12. iPad 10 and 12 pro
Also works with iPadOS public beta 15
Most important works in landscape mode on iPad
Works with touchid and faceID
Did one payment on iPad, I usually use MacBook
Only issue was trying to copy confirmation code
I also have done electronic check deposits.
The only issue is bank policy does not accept insurance checks electronically
I use this for quick check of balance.
I still use the website for paying bills on the Mac, but it's a small pain since it demands I turn off privacy- boo!
I like this app and will use it more as I move to the iPad as main device.
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App goes out too much !

This app seems to go down every other week . πŸ™ƒ

Problems with mobile deposit

Mini problems using mobile deposit

Business

As A Business owner I use QuickBooks online. I can’t download transactions automatically into my account AND this app does not work for small business owners.

Support for iPad Pro 11/Face ID?

Overall easy to use app, when will it be updated to support the new iPad Pros and also Face ID? Also, are we ever going to get Apple Pay? Other than that, fast and easy to use.

Why

Why is it asking me to enter a user name and password when I have never had this app. How do I set it up???

Thomas

This app does not support business banking. As a small business owner it is important that I know what is in my account when I am on the go.

Very upset I want to give it 0 stars

Not happy at all the app crashes an does not even open 99% of the time.

Disappointed

Was told there was an option for mobile deposits. Even the website claims so and gives you instructions how to deposit through the mobile app, but that option doesn't show.

Nice App but no option for deposit

This app is great for managing my account but I wish for the option to do mobile deposit. The website states this is a feature of the app but there is no option for mobile deposit within the app. Fix this issue and I would gladly give five stars!!