Westbrook Hospitality SMS

Westbrook Hospitality Shared SMS gives authorized team members one secure place to manage guest conversations across properties. See new messages as they arrive, reply with stay details in view, and keep every conversation connected to the guest, property, and reservation. Search and filter the inbox to find the right thread quickly, then mark conversations active or resolved as work progresses. Features: • Manage guest conversations in one shared inbox • View property, reservation, stay, and contact details alongside each conversation • Search by guest, phone number, message, or property • Filter conversations by property and check-in or check-out date • Send replies immediately or schedule them for later • Attach photos and view media shared in conversations • Use prepared guest review message templates • Find guests and open conversations from the address book • View team shifts and backup coverage • Stay current with real-time conversation updates and supported push notifications • Sign in securely with an authorized email account or Google Westbrook Hospitality Shared SMS is intended for authorized Westbrook Hospitality team members. An approved account is required.