Thanks
Thank for your support Simon
Everything cool except delivery
The FedEx delivery part of the app is very confusing and if it wasn’t explained to me in the store I would have never been able to figure it out. Needs a separate drop down box like 3 “ pickup, local delivery, or fed ex delivery”
Effective efficient- needs more info
I love the app. It remembers my favorites; allows to search by sale or type of food; the search is decent and the pictures are pretty realistic.
My only complaints are where information is lacking: lack of photo; & rarely a hint much less a list of ingredients or even a description of food item (not all grew up with same cultural background & thus exposure same foods..). ONCE, I saw a recipe with links to ingredients- I was so excited! And generally if you are nice to employees by phone or email- they are helpful in return..
B’hatzlacha.
My only complaints are where information is lacking: lack of photo; & rarely a hint much less a list of ingredients or even a description of food item (not all grew up with same cultural background & thus exposure same foods..). ONCE, I saw a recipe with links to ingredients- I was so excited! And generally if you are nice to employees by phone or email- they are helpful in return..
B’hatzlacha.
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5 star quality and service..
I was wary ordering from a location so far away. I’ve been very impressed with the service. When I call from SF to ask a question, I’ve always been more than satisfied. There are no excuses — just excellent help and great products. I wish there was a kosher butcher in SF, but the only alternative is trader Joe. I’d rather order from Western.
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Not stable and hard to navigate
Title says it all
App
It’s very touch sensitive
Excellent
The Western Kosher App works very well and quickly. Never had an issue.
Phenomenal
Very easy to use
Difficult
- can’t pick order up at Fairfax?
Called Fairfax and the person I spoke with was patient even though I was stressed by the app. Fairfax order dept is the best.
Called Fairfax and the person I spoke with was patient even though I was stressed by the app. Fairfax order dept is the best.
Better then before
Easier to use
Easy to use
Great app for getting what I need during the pandemic without having to go into the store. I know there are more items in the store that are not yet in the app. Would really like gluten free options
Great, but have to keep checking
Great selection, occasional good sales on items I buy, but some items I like are not always available.
Great App!
Easy to navigate & find what I need
Great app
easy to use
Want to love this app but can’t.
I love the food at Western Kosher but I find this app a bit hard to navigate. It is hard to do on my phone because it keeps cutting out. I had to reboot three times today just to place my order. Also, please make the quantities on the take out consistent. I never know how much I’m getting or if it’s based on per piece or per pound. If these things could be corrected I’d be very happy. Thanks.
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Western kosher
They are amazing . Very helpful and friendly . They have helped us so much during Covid ..
Western Kosher App
Generally pretty good.
Some meat items you need to use the search function.
Some things that you might want are not common to most customers, and I suppose, you have to call in with sufficient time to source the product
Some meat items you need to use the search function.
Some things that you might want are not common to most customers, and I suppose, you have to call in with sufficient time to source the product
Good & Kosher
My go-to Kosher spot. Amen!!
