Western Sydney University User Reviews

Western Sydney University
Western Sydney University
University of Western Sydney

Customer Experience

Positive experience25.0% of reviews
Neutral4.2% of reviews
Negative experience70.8% of reviews

~ Based on 24 written reviews from the US App Store.

Is Western Sydney University Safe?

Not enough ratings yet to assess Western Sydney University.

Is Western Sydney University Legit?

Western Sydney University appears to be a legitimate app. AppsHunter Legitimacy Score for Western Sydney University is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Let me stay logged in!

The best function of this app, and the one I use 99% of the time is the timetable function. It makes you log in and use two factor authentication every time you check it. It’s my phone, it’s my timetable, it shouldn’t make you log in and authenticate every single time I want to check my timetable.
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App doesn’t work on my iPad Pro

I use the iPad Pro as my main device for education. It’s a big bummer for me as the screen goes completely black when I try to sign in. Would’ve made my life a lot easier if I could have access to my modules from the western app instead from the browser.

It’s ok

Overall it’s ok and has good features but every time I try to login to my western email account it keeps saying password is incorrect?? Even when it’s not ????

Thanks for the update!

This is much more intuitive and user friendly, love the maps functionality.

App on Mac opens in side view

I downloaded this app on my new MacBook and it opens in a side view only. I can’t figure out how to rotate the app screen. Is this an issue that will be fixed?

Response from developer

Hi there, thanks for bringing this to our attention. We've already noted your request and are working hard to bring you some exciting updates soon. However, we'd encourage you to use the app in your mobile phone as support for desktop versions are still limited. Please reconsider your feedback after trying the mobile app. Cheers!

Doesn't work on iPhone 14 max

Upgraded my phone to iPhone max and the app no longer works....

App keeps on crashing

I would have wanted the app to be a little reliable. Its a good resource for uni students. However, the app keeps on crashing while on use and it also keeps on asking you to sign in. I dont know if its a bug or for security reasons (which is highly unlikely). I had to download a separate outlook app and calendar just to fix my student email and timetable.
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Response from developer

Hey, thank you so much for taking the time to share your thoughts with us. We're always looking for ways to make the app even better, and your feedback is a huge help. We've already noted your requests and are working hard to bring you some exciting updates soon.

App Problem.

I am a WSU student and this app actually helped a lot as it was the quickest way of accessing the uni portal without using the browser or my laptop as I don’t have it with me 24/7. Recently after switching to a new mobile phone this app doesn’t seem to work and its a very big inconvenience. I don’t know how many people have reported this issue but I would like to see this get fixed ASAP.
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Response from developer

Hi there, we appreciate you for bringing this bug to our attention. And thanks to you, we've resolved this issue in the latest version. So, go ahead and update your app and see the difference! And if you spot any other bugs, please let us know. We'll do our best to fix them ASAP.

Better off using the website on mobile

Look, I can tell that a lot of effort went into making this app, but the optimisation and ease of access is terrible with this; email constantly forgets details and requires you to log in multiple times, and no visible timetable feature. What kind of Uni app does not have a timetable feature?? If they do have it, I’ve spent hours digging it and could not locate it. Basically can consider this optimisation issue as the same as not having a timetable.

Even the info desk could not help with this app. The easiest solution? Just open Mywestern on your mobile browser. Both problems are literally fixed like that.
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Response from developer

Hey Brian, thank you so much for taking the time to share your thoughts with us! We're always looking for ways to make the app even better, and your feedback is a huge help. We've already noted your requests and are working hard to improve your experience. So don't forget to keep your app updated to the latest version. Cheers!

Please add this

I would really love timetable changes or just everything on this app and specificities of everything, but he’s this app is great but with this feature it will be amazing.

Response from developer

Thanks for your feedback, and we appreciate every thoughtful input. We're already working on some exciting new features that we think you'll love, and we'd love your help in making them even better. Keep the suggestions coming!

Great update

The map of the library is awesome and detailed. Comprehensive app.

Response from developer

Thanks for the shout-out! We're constantly striving to make the app the best it can be, and your feedback helps us get there.

Unable to access resources in vUWS via the app.

Hi. I can’t click on the resources link in any of the units am a student in. I can access vUWS but can only read the welcome page under each unit. As an external student, this is very important to me cos i wanted to download some of my lecture slides on my iPhone so that I can read it anytime anywhere but .......
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Wow

This app is so good. It's packed with features that are helpful to new and continuing students. I am amazed at all the things it can do. Thank you for making this app, it will surely save my life

Response from developer

Yay! So glad to hear you're enjoying the app! We've come a long way in last few years, so try out the latest version. Also, we are cooking up some awesome new features that we can't wait to share with you!

Map

Have to say the new map is horrible. I updated from the old version which was an actual map of campus, the block numbers written on there. This variation of Google Maps is disgustingly hard to navigate and unsightly. Please fix!

Only just barely functional

The app is just barely functional. There needs to be a full rework of ui and overall optimisations coz it feels so unprofessional. Especially since this is an app for a uni it’s pretty ironic

Terrible app

App needs a crucial update or remaster, very clunky and unnatural

Review

The app was great while it worked. But I've re-downloaded this app so many times and it does not let me access western central and if it does it just crashes. This needs to be fixed because as mentioned it is a good app that lets you quickly access records and emails when you aren't near a computer.
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No access

I've tried multiple times to log in from here and it never lets me.

App doesn't even open

As soon as you open the app it crashes and it doesn't open

App won't even open.

Opens to the western Sydney opening screen and then crashes immediately... Can't open it at all.