Money cannot be pick up
So bad
Conseil
C’est un bon moyen rapide pour envoyer de l’argent à votre famille
Mode de paiement KO
Depuis quelques temps il est impossible d’envoyer de l’argent sur l’application même sur le web. Il est indiqué que mon mode de paiement n’est pas valide et qu’il fallait partir en magasin. Alors que depuis le début c’était tjr le même mode de paiement. C’est la deuxième fois que ca m’arrive il a fallu que je changes de numéro la premiere fois. J’ai déjà testé tout les mode de paiement mais rien ne fonctionne. C’est vraiment décevant de la part de Western Union.
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Useless
This app doesn’t work
Rapide
J’adore cette application pour cette rapidité
The fees are obnoxious
If there was another way to send money to certain countries I would use something else. The fees are so obnoxious
App sucks. Website sucks
Just terrible service on both ends when it comes to using western union. Website and app offer different things but app doesn’t accept promo codes to the fullest
Easy and Fast to Send Money
Love this app! It’s so easy and fast to send money to your family. Highly recommended!
Big Flop Once you send money you can’t cancel it and get back your money
Once you send money you can’t cancel it and get back your money
Expensive
Too expensive. Fees are outrageous. Use wise. Remilty. Anything else
Expensive
Western Union is more expensive than other money transfer companies
Convinient
Its very convinient
Extremely frustrating customer service experience.
Western Union makes what should be a simple process unnecessarily difficult. I needed to cancel a money transfer, but there was no straightforward way to do it. The online chat was practically useless—it kept asking repetitive and irrelevant questions instead of connecting me with someone who could actually solve the problem.
Trying to reach a real person by phone was just as frustrating. I could not get anyone to answer and was left going in circles between automated systems.
When a company is handling people’s money, customers should be able to quickly reach a human being, especially when they need to cancel or correct a transfer. Instead, Western Union has created a customer-service system that feels designed to prevent you from getting help.
Very disappointing experience. A financial service should provide accessible, competent, and responsive customer support—not make customers struggle just to speak with someone.
Trying to reach a real person by phone was just as frustrating. I could not get anyone to answer and was left going in circles between automated systems.
When a company is handling people’s money, customers should be able to quickly reach a human being, especially when they need to cancel or correct a transfer. Instead, Western Union has created a customer-service system that feels designed to prevent you from getting help.
Very disappointing experience. A financial service should provide accessible, competent, and responsive customer support—not make customers struggle just to speak with someone.
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sending fee 30$ too much
too much sending fee thats not worth it
Useless app
Cannot use my cards to pay, customer service is useless and una le to help waste of time
My Review
My lovely western union app 🥰
WU transfer problem
Everything works OK except when you are asked for a telephone number for your login. Auto fill will give you a phone number with a 1 in front of it. But auto fill has a one included in it. You may wonder why it isn’t working. That is an area of confusion.
slow
slow poke app
application
l’application est bugé sur la page d’acceuil
Amelioración del servicio
Gracias por mejorar el servicio.