Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • March 7, 2020
  • February 7, 2021
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About

Connect with your healthcare providers through scheduled or on-demand video calls. This app offers virtual urgent care and primary/specialty visits from the comfort of your home, eliminating phone tag and wait times.

Scheduled video calls
On-demand virtual visits
Primary and specialty care
Save favorite providers
Browser and mobile access
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What's New in Westmed

2.7

February 7, 2021

- Bug fixes. - Minor UI enhancements. - Resolved iPad app crash issue.

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User reviews

Scamming

Scamming

A total waste of time

I have not been able to input or retrieve any information from this app, a total waste of time and a total waste of storage on my device. The so called app reflects the downward spiral of westmed and the inferior service and quality of their entire organization.

Horrible system

It doesn’t show your appointment at all, when you contact support they can’t even help you. Waste of time.

does not work

all this app is good for is signing in. nothing else works. if i try to search a doctor nothing comes up

This App Is a Scam!

This app doesn’t appear to be connected to Westmed Medical Group in any way. I received an alert in my phone that My Westmed was obsolete and this new app was taking its place. I deleted the My Westmed app and downloaded this new app and created my account. But when I logged in there was nothing there. None of my information. No doctors to choose from. Nothing. I queried support during normal hours and received a response in the middle of the night. Since I was awake I had an email dialogue with the person on the other side and told her what I was experiencing. She said there was nothing wrong with my account and that I should check that my email was correct, which it is. To make matters worse, I searched the App Store after this and found the My Westmed app still in the store. I downloaded it and it all worked perfectly. I question the need for this app, how it got past the apple store reviewers and what the programmer of this app is doing with the data it collects from unsuspecting users.
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Developer apps

FAQ

What is Westmed?

Westmed is a medical app that allows patients to schedule and conduct video calls with their healthcare providers for virtual urgent care, primary care, and specialty visits. It aims to reduce wait times and phone tag associated with traditional healthcare appointments.

How do I use Westmed?

You can use Westmed on a desktop/laptop browser or a mobile phone with a data connection. You can search for providers, request ad-hoc visits, join scheduled visits, and save frequently visited providers for easy access.

Is Westmed free to use?

Yes, Westmed is available for free. There is no cost for patients to sign up and use the app for virtual visits with their healthcare providers.

Can I see any doctor on Westmed?

Westmed is designed for use with Westmed healthcare providers. If your doctor is not yet signed up, you can let them know or suggest they reach out to Westmed to join the platform.

What devices are supported by Westmed?

Westmed can be accessed via a web browser on a desktop or laptop computer, or through a mobile phone with a data connection. This ensures flexibility for users to connect from various locations.

How often is Westmed updated?

The latest version of Westmed is 2.7, which was last updated on February 7, 2021. This indicates a history of updates, though the frequency may vary.

What is the age rating for Westmed?

Westmed has an age rating of 12+. This suggests that the content and functionality are considered appropriate for users aged 12 and older.

What do users think of Westmed?

Westmed has a rating of 1.8 stars from 33 ratings. This indicates that user satisfaction is currently low, and there may be areas for improvement based on user feedback.