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It’s frustrating going to the bank to just change that or call the call center and no one answers.

Manage your finances on the go with this secure mobile banking application. Check balances, transfer funds, pay bills, and top up mobile phones easily. Requires a Westpac PNG account and linked mobile number.
1.13.29
November 4, 2025
Release version 1.13.29 contains enhanced security features
You need a personal transactional account with Westpac PNG, a PNG mobile number linked to your accounts, the last four digits of your Handycard or Visa Debit Card, and to be registered for Mobile Banking (*149#). A smartphone or tablet running iOS 10.1 or above with mobile data or Wi-Fi is also necessary.
The app is compatible with iOS versions greater than 10.1 and features Two Factor Authentication. A code is sent via SMS to your registered mobile number to authenticate and complete transactions, enhancing security.
You can check your available balance, view the last 25 transactions within a month via a mini statement, pay bills to registered Westpac billers, transfer money between your own accounts, and top up your mobile number or others on the same network.
If you uninstall the app, you will need to complete the one-time app registration process again upon reinstallation to regain access to your banking services.
Yes, if you change your mobile number, you must notify the bank. This is crucial to ensure you can receive the Two Factor Authentication codes required to complete transactions.
If you are already signed up for Westpac mobile banking, download the app and follow the prompts for a one-off app registration process. After this, you will be able to use the app with just your PIN.
The app was last updated on November 4, 2025, indicating regular updates to maintain functionality and security. The latest version is 1.13.29.
Based on the provided data, the app is compatible with iPhones, iPads, and iPods running iOS version 10.1 or above. Android compatibility is not specified in the current information.