Great bank
You guys are awesome
They have been truly great for my needs
There good with there transfers so this is why I chose to bank with west star
Check deposit
I love that I can deposit a check with my phone. I don’t have to run around town find a bank, especially since I’m so far away from a West star thank you for
Good not great
Need to bring back zelle big down fall for me and we need tap to pay. Makes things quicker when ur in a rush.
Important
Weststar CU has excellent customer service in the branch but every single time I transfer money from an external account, I have to call because the money it’s not available. Always under the reason my account is New and because of other security reasons. I don’t understand why, if I have been many times in the branch, doing operations, my account keeps MY MONEY on hold until I make a phone call. You should find a different way to make sure the operation be successful even if you have to call the customer or create a 2AF, or whatever but it’s really upset to make a call every time. Time is very important for you as a bank, but it’s very important for us as customers
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