what3words Reviews: Is It Legit?

Customer Experience

Positive experience55.3% of reviews
Neutral6.2% of reviews
Negative experience38.5% of reviews

~ Based on 899 written reviews from the US App Store.

What users say about what3words

Is what3words Safe?

what3words: Navigation & Maps appears safe based on user ratings. AppsHunter Safety Score for what3words is 96/100.

This assessment is based on 44,068 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.3% of ratings point to a safe experience
3.1% of ratings suggest some concerns
1.6% of ratings point to a risky experience

~ Based on 44,067 App Store ratings for what3words.

Is what3words Legit?

what3words: Navigation & Maps appears to be a legitimate app. AppsHunter Legitimacy Score for what3words is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Mr

Thanks for helping me find my sabbatical location 😊

Unusable

Ads cover the map.

Ads, which cannot ever be closed (Temu!) cover top quarter of the screen, then navigate and options another half the screen leaving a very small sliver of screen for actual map use.

Not what it used to be. Avoid. No longer useful.

$40/year?!?!? Hard no

Verify account

Banner asking me to verify account. Wants 2 pence from my bank account to verify me. Banner blocking top part of map

Full of adverts, uninstalled

Used to be good but now it's full of adverts, including ones with audio and video. Uninstalled. I'll find another way to share my location.

Free version has spam ads, so caution needed. Deleted and won’t be using again.

Free version has Google ads displayed. Accidentally clicked on one today (deceptive as said ‘verify account’ so easily mistaken for legitimate message from the app itself) and was a scam intended to take a small first payment of a few pence, so as to set up a recurring payment authorisation. Linked through to Apple Pay, but fortunately I didn’t authorise.

Not a great look for a brand that supposedly has a high level of trust.

Deleting and won’t be using this again.
Show more

Their adds in the app leads to scammers

In the top bar stated verify your account which asks to verify with 2 cents from Apple Pay. Then they constantly try to get 41 euros from your card. What 3 words should check for legitimate advertisers. Don’t install

Five star

Great app. Brilliant idea

I refuse to eat anything from the puppet state

All hail the Dprk

Cut the video ads!!!

I'm on the phone to 999 trying to give them my exact location, and both of us have your stupid audio ads playing in the background!!

Not as happy with “Pro”

I didn’t realize how long I’d been using this app (2018), according to my review; I’m glad that it’s gotten “traction” and truly does seem to be more and more used. But, while the underlying functionality remains excellent, the “commercialization” of the platform with the Pro purchase is a step backward. The advertising in the app is intrusive, and the inability to use e.g. Google Maps to navigate, is very unwelcome. I am not naive about the App business model, but at the same time there’s a large gap between being willing to pay a one-time fee to purchase an app with a minimal but stable set of features (I think it was always free, though I can’t find out from the App Store) and $40/year for a Pro version with additional features that I can’t see taking advantage of. I’ve constantly talked up the App to friends, and I would gladly pay for the functionality (and lack of ads) that I experienced when I fits adopted it, but I’m very disappointed to now get the unremitting upsell. Again, I understand how this all works, but even this fan who has relied on it for 8 years thinks the subscription is too much. Please find another way.
Show more

Google Ads

Having used W3W for a few years, I would, without question, recommend it.
But, not now!
Google adds are now dominating the screen, resulting in reducing the visibility of maps. No matter how hard you try, they keep reappearing, reducing the effectiveness of W3W in navigation!

FREE became CHARGED. So That was their plan. After organisations adopted it we start to charge.

Yes been wondering how long before we end users were going to have to pay to get all the features and remove the little padlocks 🔐 that are now on many features - like taking a photo to report where an emergency is with its what free words added.

Back to good old OS Grid references for me.

Great address set up

Add your address for deliveries

Fire Chief

ADs crash the app and make it very clunky now. Half my screen is an advertisement. Good job on destroying a good platform!! Seconds count in emergencies and you now made it worse. Just stupid to make buck. Time for someone to make a new app.

ADVERTS make this Critically important app unusable.

This is a critically important app for my industry, agriculture, but now unusable because of persistent pop-up adverts. GET RID OF THEM!!

Going Pro is bad

I have been with you since the beginning, I introduced W3W TO HM Coastguard. Tonight I opened the app to help my wife navigate the centre of Leeds on a Saturday night. The app is now obscured by advertisements and rendered virtually unusable. I’m sorry to have to write this review after years of recommending to anyone who will listen. I am now ashamed of my input.
Show more

Just deleted the app

It was originally a great idea. After reading complaints online about it having changed, I launched it for the first time in months. It popped up things. It wanted me to allow tracking. It then displayed a banner ad that started playing music automatically.

Deleted. Too bad. They had a good thing for a bit. I can no longer recommend this app.
Show more

Ruined by ads

This used to be so good, but is now ruined by intrusive noisy slop adverts. There seems to be no way of silencing the adverts other than paying for the pro version. I understand the app wants to make money, but intrusive advertising is not the best way.

Too many adds

Ruined by being greedy. Sorry.

Slop

Opened the app to finds it’s absolute full of slop, ads and rubbish.