what3words Reviews: Is It Legit?

Customer Experience

Positive experience55.7% of reviews
Neutral6.4% of reviews
Negative experience37.9% of reviews

~ Based on 881 written reviews from the US App Store.

What users say about what3words

Is what3words Safe?

what3words: Navigation & Maps appears safe based on user ratings. AppsHunter Safety Score for what3words is 96/100.

This assessment is based on 44,034 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.3% of ratings point to a safe experience
3.1% of ratings suggest some concerns
1.6% of ratings point to a risky experience

~ Based on 44,032 App Store ratings for what3words.

Is what3words Legit?

what3words: Navigation & Maps appears to be a legitimate app. AppsHunter Legitimacy Score for what3words is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Too many adds

Ruined by being greedy. Sorry.

Slop

Opened the app to finds it’s absolute full of slop, ads and rubbish.

Adverts

This app should not be spoiled by adverts. Used to look so professional.

Dangerous

Some words can be pronounced differently depending on regional accent or language and these can cause locations to be interpreted wrongly. This can be dangerous when voiced so if only ever use w3w in a written form. Plus codes and even lat/long coords are more reliable if you depend on it. Generally I’d avoid. Given the company finances I don’t expect them to be around much longer anyway.
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No good

Brought the pro version, wiped my saved lists, updated it twice, still have no saved lists, can not import saved list from the web version & can not save anything on the app version, due a techincal issue. You have updated the app twice & still doesn't work. Waste of money🤦‍♂️

Too many ads

This app is now full of pop up ads. I guess they want you to pay.

Ad crazy

I have loved using this app for years. I think it is great. Best way to share a location. But the recent advert push is destroying it.

I understand the need to monetise, we all need to make a living. But I will end up abandoning this app, and I can’t see new users wanting to use it like it’s implemented.

Such a shame.

Also, the pro mode is too expensive. I would buy it for £12/year. But not £30. It isn’t worth it.
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Promising start

Let’s see if I get lost again

Free version used to be awesome

They broke it with cumbersome google ads. Unless you are going somewhere without reference names use google maps and drop a pin, or any gps and drop a waypoint. Too bad they got greedy before habitual adoption.

Can’t use it with Google Maps unless you pay?

I can’t change the default setting for navigation or display from Apple Maps to Google Maps unless I choose to go pro? Seems like an excessive push towards payment to me...

Serving deliberately misleading ads onto the app screen

First time I’ve opened the app in a while and I was served with an ad on the app’s Home Screen disguised as an app button. There’s a tiny ad marker underneath it, but it’s so small that it’s very easily missed. This is clearly a deliberately misleading ad intended to trick people into clicking. If What3Words are going to serve ads like this, then they need to take some responsibility for preventing this sort of thing. Purely on the basis of this, I’m rating as 1 star and deleting the app from my phone.
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Profit over emergency considerations

I opened the app and was greeted with two pop ups - one asking to collect private data and another telling me to pay for Pro. It’s disappointing because if you ever needed to open the app in an emergency , it feels like they now care more about making profit off you than being the best tool in a crisis.
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Was great, now 25% of screen blocked by google ads.

You sold out to google for their massively intrusive ads. A mapping app needs the screen & your now crippling the user to pay to show the full screen.
‘Bend over & take it or pay’ is a disgusting way to further monetise your product. I hope you go bust.

Not good anymore

Used to be a great app a few years back. Now almost every feature requires the paid version.

Why o why

Downloaded this , but now they want you to collect your information to multiple 3rd parties. No thanks.

Great idea. Bad implementation

It’s a great idea but the introduction to the service is very invasive.

Previously a great app

Now it’s just stuffed with adverts and prompts to upgrade with no regard for the UX

Great app

Great app but starting to get bloated with features. Adverts take up a lot of screen real estate on my phone and I don’t need AI features although I don’t mind integration with Siri. Unfortunately I don’t use it enough to warrant a subscription, however, when I do use it it’s worth its weight in gold. Not sure what sort of monetisation model is needed for this use case.
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Was Brilliant Now It’s Ads

Was good but now it’s just ads!!!

Mmm. As good free options

There are many free options if you are using Google products or Apple find my
$8 a month way too steep. For a lifetime Pro I’d be in it