Not working on iso 26
Get a spinning wheel and the latest issue is marked to September 2022, but there are no issues available. Something not right.
Good Mag, Bad App
I like the magazine and at roughly 60p an issue it’s decently priced too. Having the app makes it more convenient but it’s a little buggy. I struggled at first with the magazines getting stuck in ‘queued’ but now I have found if you press download on them and don’t move or touch anything else it eventually kicks in. And to not do more than one at a time.
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What’s on TV Magazine
Why do I need to restore purchases each time I wish to download! This has been the same for the last two years. Come on get it sorted.
Annoying
Even though I have subscribed, every time I try to download the next edition it asks me to pay. Am thinking of cancelling if this continues
Don’t bother
There seems to be an ongoing issue. You pay up front but unable to download this weekly Mag. This has happened several times!!
I won’t be renewing my subscription!
I won’t be renewing my subscription!
Needs updating to IOS 18
Every time I have to restore my subscription before I get the next magazine.
Looks like they ignore reviews and it's been reported many times.
Looks like they ignore reviews and it's been reported many times.
Subscription/download issues on app
My subscription for this app is not let me read the latest issue and my library is empty, which I tried to restore purchases and didn’t appear. I had to pay the latest issue £0.99.
Needs to restore my subscription or I need to subscribe for the annual one.
Needs to restore my subscription or I need to subscribe for the annual one.
Used to be good. Awful for last year and now worse than ever
Used to be a good app. Then about a year ago had to restore purchases every time used it and took ages to recognise subscription and not charge. Latest update awful. Has spinning wheel of death in main area and a load of French! Will not restore purchase of recognise subscription unless you delete and reinstall every time you want to use. Takes longer faffing with app than reading the magazine! I’d give it no stars if I could
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Absolute nightmare!!!!
I’ve been subscribing to this magazine for many years and used the app to start with. Like many others I had to keep restoring from settings in order to download my magazine and even then that wouldn’t always work.
I decided to stop using the app and purchased via Amazon which was great, all those problems gone. That was until Amazon stopped selling it and I had to resort back to the app.
I had hoped that within the time I was away the app would have improved, NO, it hasn’t and it’s just as bad as before. This has gone on for years and when you try to contact anyone with the issues, no one wants to deal with it and passes the buck!
I now have a years subscription and I can’t read my magazine when it suits because once again I have to keep restoring it and I’m lucky if it works straight away.
The developers of this app are an absolute disgrace and should be addressing this instead of doing nothing!!!!
If I could give zero stars I would, obviously I do not recommend this app!!!!!!
I decided to stop using the app and purchased via Amazon which was great, all those problems gone. That was until Amazon stopped selling it and I had to resort back to the app.
I had hoped that within the time I was away the app would have improved, NO, it hasn’t and it’s just as bad as before. This has gone on for years and when you try to contact anyone with the issues, no one wants to deal with it and passes the buck!
I now have a years subscription and I can’t read my magazine when it suits because once again I have to keep restoring it and I’m lucky if it works straight away.
The developers of this app are an absolute disgrace and should be addressing this instead of doing nothing!!!!
If I could give zero stars I would, obviously I do not recommend this app!!!!!!
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Not working
I have been using this app for a while. Sometimes it works most of the time not. Have to reinstall or try restore purchases constantly to access new magazines each week. Impossible to get support
Annoying app
Every single week I have to click ‘restore purchases’. Even though I have a subscription, it only offers me the 99p sampler. It takes literally hours for the purchases to be restored. So sick of this. Looking for an alternative now. Useless, frustrating and annoying.
Used to be good. Awful for last year and now worse than ever
Used to be a good app. Then about a year ago had to restore purchases every time used it and took ages to recognise subscription and not charge. Latest update awful. Has spinning wheel of death in main area and a load of French! Will not restore purchase of recognise subscription unless you delete and reinstall every time you want to use. Takes longer faffing with app than reading the magazine! I’d give it no stars if I could
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Response from developer
Thank you for your review and we're sorry to hear that you're having difficulties with the What's On TV app. Please feel free to get in contact through 'contact us' in the about section in the app and we will be happy to assist. If you cannot access this please email apps@futurenet.com including a brief description of the problem you're facing and any relevant details or screenshots, and our app support team will be happy to assist further. Thanks, The Digital Support Team
Terrible app
Love reading this magazine and I’ve had a previous 1 year subscription and I did have to keep on restoring my purchases constantly. But I renewed for a second year in June time and since then I’ve had problems actually downloading the latest magazines as it keeps on getting stuck on download. I’ve tried deleting and reinstalling the app and lots of other things to try to resolve this but to no luck. I contacted apple as my subscription was with them and they were very very helpful and I could see it was an issue with the app development. I would ring up the magazine/ app company and they just will not help you at all, they just repeat “as your subscription is with apple please contact them”. I got so frustrated in the end apple helped me to get a refund for my year subscription. It’s the magazines loss as they just would not help me in any way so my money has now gone to another online magazine instead.
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Rubbish App
Like other people have said, I subscribed to this for a year and after a month or so it’s now asking me to pay per magazine even though my subscription doesn’t expire until august 2024. Tried deleting and re-installing the app but still can’t get access to the magazines I have paid for. Totally rubbish and not recommended 😡
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Terrible since update
This used to be fine but since the update is terrible. Forgets my subscription, stalls midway through downloading magazine and every week have to reinstall. Will be cancelling.
So frustrating
I keep having to restore my purchase, which takes ages. This week, the “latest issue” is in fact last week’s issue, so I have no idea what’s on this week, and it seems impossible to get any assistance regarding this!
Awful
Forget this every week you can’t download the full magazine and just get sampler. Used to be ok but constant problems now
Subscription but unable to view
Having issues with downloading despite having a subscription. I get half way through and a get a window asking if I want to complete my collection with past issues. No way to get off this page. Have tried uninstalling and reinstalling but still same issue. Only way is to pay for the issue despite having a subscription!
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Needs to be interactive.
The layout and everything is very good and user friendly, but you can not highlight individual programs as a reminder.
I won’t be taking out the full subscription.
I won’t be taking out the full subscription.
Dreadful App
This is the worst app I have ever encountered, most weeks it forgets that I have a subscription so I have to restore the purchases…this usually takes 3 or 4 attempts then once it has been restored it takes a further 3 or 4 attempts to get it to download. There is also a problem with the pages of the magazine freezing as you scroll through them. I have a 12 month subscription but I will not be repurchasing as it is far too much hassle. Much quicker just to pop a hard copy in my supermarket trolley when I do my weekly shop. Shame because obviously having an online copy is environmentally friendly but this particular app is not customer friendly
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