Company went bankrupt no longer works
This was great while it lasted, but the company went bankrupt and the app is completely nonfunctional now. You cannot login.
Abandoned app?
It has been buggy for years and now I can’t sign in via Google or add a guest. Pretty frustrating.
App Not Working
App not working I can no longer sign in. Wheel unusable.
Calibration Problem
The tire size options appear to be associated with circumferences for 700 wheels. I use 26” wheels on recumbent trikes. Can’t seem to motivate app developer to update for this wheel size or change to allow user to enter circumference value for accurate speed and distance. Support seems nonexistent.
Does anyone know if this app still works? Heard the closed up everything.
Does anyone know if this app still works? Heard the closed up everything.
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Does not work, business failed, no support.
The app no longer works. It is not possible to log in without server support. Therefore the bike is unusable.
Support Nonexistent
I bought a new phone and downloaded this app so I can continue using my super pedestrian wheel. I tried to login to the app via google and keep getting errors. I tried to reset my password and that also produces errors. Please update this app so that a login isn’t required if you all aren’t going to support the wheel anymore.
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No Support for this product
I have an issue with my wheel but Superpedestrian won’t tend to my inquiry.
Server is down.
Currently the server has been down for 3weeks, you can’t log into the app and therefore you can’t use your wheel.
I need your support.
I can't use my vehicle because I can't log in to your app. Please, help me.
Excellent product
I am so glad I got this Copenhagen wheel. I have an electric bike and this works better! Such smooth assistance. No jolting at all. You wouldn’t even know it’s there except the hills are easier. Really well designed. I keep it in eco mode and with shifting it’s great. Even though I think the wheel weighs about 18 lbs I sometimes ride with the motor (which is totally silent) off on a flat road and it’s fine. Really great product. If you can find one and you have the right bike for it (caliper brakes) grab it! You won’t be sorry.
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What a shame
Probably the best idea in mobility in a generation just squandered away.
Sunday afternoon
It’s incredible very smooth and glides easily up or down the hills
Calibration Problem
The tire size options appear to be associated with circumferences for 700 wheels. I use 26” wheels on recumbent trikes. Can’t seem to motivate app developer to update for this wheel size or change to allow user to enter circumference value for accurate speed and distance. Support seems nonexistent.
My Wheel
Ordered my Copenhagen Wheel before they were made. I called after 1 year, and the phone was disconnected. Thought I made a mistake. One year later, I received a post card saying it was in. It’s marvelous. I can switch it to my tandem too. I’ve tried 3 other electric bikes running $3000-5000 and they are not better. I love it.
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This wheel makes a great electric bike!
I have written lots of electric bikes. My bike with a Copenhagen wheel is one of the smoothest and most fun to ride of any.
Really enjoy the wheel
I now have 5500 miles on my wheel. A great way to get to work.
Love the wheel, want a map
Olive my wheel and the app does a great job managing it. The only thing they would make it better is to see a map while riding. Any chance of that?
Not login
I try lo login but it isn’t possible.
Power!
I tried several several different e bikes. The ones sold by Trek a specialized were nice but heavy and expensive and look like something Mary Poppins would ride. I got a kit and converted a mountain bike which is nice, but lacked the smooth seamless power delivery that the Copenhagen torque sensor provides. I did a lot of research and bought the Copen. wheel. I have several nice bikes that I can put it on. Right now it’s on a Specializ Sirrus. It has excellent power. I’m 180 and live in Vermont where it is all hills and mountains, And rough roads paved and unpaved. My longest ride is 30 miles which took about 85% of the battery, again with lots of hills. The wheel is a lighter option compared to the purpose-built e bikes A Copen. Wheel is worth a close look. It’s a cool and very functional option.
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Beautiful bikes!
My only concern is that the team who developed the great application that works with the wheel have the resources AND the desire to keep updating the app. I’ve had my wheel since 2017 and haven’t seen any ground breaking updates since. I’ve reached out to the the company to inquire about Apple Watch compatibility but nothing. If you go to the website, the main page is all about electric scooters. Don’t forget about the the people who invested in your beautiful ebikes Superpedestrian!
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