Wheel-Trans

Wheel-Trans

by Toronto Transit Commission

25 ratings
10 reviews
Free

Details

  • Released
  • Updated
  • September 27, 2023
  • January 10, 2025

Features

Wheel-Trans screenshot #1 for iPhone
Wheel-Trans screenshot #2 for iPhone
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Wheel-Trans screenshot #4 for iPhone
Wheel-Trans screenshot #5 for iPhone
Wheel-Trans screenshot #6 for iPhone
Wheel-Trans screenshot #7 for iPhone
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ipad
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About

This specialized transit app allows registered customers to manage their door-to-door and Family of Services trips. Users can book and manage upcoming journeys, with features like real-time ride tracking.

Book occasional trips
Manage Family of Services trips
Track upcoming journeys
"Where's My Ride" feature
Compatible with Apple devices
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What's New in Wheel

4.0.6

January 10, 2025

New version with accessibility optimizations

User reviews

Really bad app

Can’t add information to the addresses on the app. Have to log in online to give pick instructions. Half the time drivers can’t find me. And the notifications are useless because they aren’t accurate for example your ride will arrive in 10 minutes is not accurate. Means I have to wait around for nothing because most of the time they’re late.
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Features available on app not the same as web

Annoying that you can’t add notes to locations (e.g. rear entrance or east door) or book/view regular trips on the app like you can on the web version.

unreliable

takes forever to load unreliable

Crashes

It keeps crashing and have to reinstall. Many UI issues. Doesn’t show if rides are cancelled. Home should be first address on departure, not last. Asks you to put your trip in reverse - versus the desktop version.

Latest version is garbage

Do not update this app if you haven’t already! The latest version 4.0.5 is garbage! You can’t even log into the app. I called customer service and tried to let them know about the problems with the app, and they said that no one else has reported any difficulties using this app. They were very rude and unresponsive. Do not update this app. It is a useless piece of trash!
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FAQ

What is Wheel-Trans?

Wheel-Trans is a specialized transit mobile application for registered TTC customers to manage their occasional door-to-door and Family of Services trips. It allows for booking and managing upcoming journeys.

Is Wheel-Trans free to use?

Yes, Wheel-Trans is available for free download and use. There are no charges associated with booking or managing trips through the application.

What devices support Wheel-Trans?

Wheel-Trans is compatible with Apple mobile devices, including iPhones, iPads, and iPods. It is designed for the iOS operating system.

Can I track my ride with Wheel-Trans?

Yes, the application includes a "Where's My Ride" feature, allowing users to track the status of their upcoming trips. This provides real-time information on ride progress.

How often is Wheel-Trans updated?

The latest version of Wheel-Trans is 4.0.6, last updated on January 10, 2025. Updates typically include improvements to functionality and bug fixes.

What is the age rating for Wheel-Trans?

Wheel-Trans has an age rating of 4+, making it suitable for users of all ages. This rating indicates general appropriateness for a wide audience.

Does Wheel-Trans have ads?

No, Wheel-Trans does not contain advertisements. As it is a free service provided by the Toronto Transit Commission, users can expect an ad-free experience.

What kind of trips can I book with Wheel-Trans?

With Wheel-Trans, registered customers can book occasional door-to-door trips and manage their Family of Services trips. The app facilitates the management of these specialized transit services.