Really bad app
Can’t add information to the addresses on the app. Have to log in online to give pick instructions. Half the time drivers can’t find me. And the notifications are useless because they aren’t accurate for example your ride will arrive in 10 minutes is not accurate. Means I have to wait around for nothing because most of the time they’re late.
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Features available on app not the same as web
Annoying that you can’t add notes to locations (e.g. rear entrance or east door) or book/view regular trips on the app like you can on the web version.
unreliable
takes forever to load unreliable
Crashes
It keeps crashing and have to reinstall. Many UI issues. Doesn’t show if rides are cancelled. Home should be first address on departure, not last. Asks you to put your trip in reverse - versus the desktop version.
Latest version is garbage
Do not update this app if you haven’t already! The latest version 4.0.5 is garbage! You can’t even log into the app. I called customer service and tried to let them know about the problems with the app, and they said that no one else has reported any difficulties using this app. They were very rude and unresponsive. Do not update this app. It is a useless piece of trash!
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