About
This exclusive membership program offers on-demand or pre-booked chauffeured rides in immaculate new-model BMWs and Mercedes-Benzes. Enjoy in-vehicle comfort with complimentary amenities and certified chauffeurs trained in safety and etiquette. 24/7 customer service is available.
What's New in Wheely for Members
10.6.21
July 13, 2026
We have refined the Wheely app with some minor bug fixes and performance improvements to help it run as smoothly as you would expect.
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FAQ
What is Wheely for Members?
Wheely for Members is an exclusive program offering premium chauffeured car services. It provides access to new-model BMWs and Mercedes-Benzes, certified chauffeurs, and 24/7 customer support for members.
How do I book a ride with Wheely for Members?
You can book a ride on-demand for a quick pickup or schedule it in advance. The app allows you to specify your preferred pickup time and location for a refined experience.
What kind of vehicles does Wheely for Members use?
The service utilizes new-model BMWs and Mercedes-Benzes of various sizes, including the S-Class W223. All vehicles undergo a rigorous 106-point quality inspection.
Are the chauffeurs trained?
Yes, all chauffeurs are certified through the Wheely Chauffeur Academy, designed by former five-star hotel professionals. They are trained in safety, discretion, attire, and fine etiquette.
What amenities are available in the car?
Complimentary amenities such as phone chargers, water, tissues, and sanitising wipes are provided. Chauffeurs are also attentive to your preferences for route, music, and cabin temperature.
Is customer service available 24/7?
Yes, the customer service team is available 24/7 through the Wheely app, by phone, or chat to ensure perfect experiences for all members.
In which cities is Wheely for Members available?
Wheely for Members is currently available in London, Paris, and Dubai, offering its exclusive service in these major metropolitan areas.
What is the age rating for Wheely for Members?
Wheely for Members has an age rating of 4+, making it suitable for a wide range of users who can benefit from its premium travel services.