Wi User Reviews

What users say

Top reviews

App crashes on startup

Title says it all. Useless.

App crashes after installing

The moment I load the app it crashes. I had the app before but my slow cooker couldn’t get setup in the app.

HORRIBLE

The app crashes every time. Unable to use wifi on the slow cooker. Paid more money for the wifi option and it does not even work….do better black and decker!

The app is not working

The app used to work and now it’s not working

Awful

This app won’t even open on my phone. It tries but then immediately closes. I’ve deleted and reinstalled probably 4 or 5 times. Annoying since the entire reason I got this crockpot is for the capability of starting it from work.

Crashes immediately

The app will not load

no longer supported

poor product support, crockpots last a long time, and to no longer support Wi-fi app while this product is still available in the market place (in my case it is an older unit)

Ripped off

I paid extra money for my 6 quart slow cooker to have Wi-Fi. Now seven years later the Wi-Fi no longer works and the app won't connect to the device any longer. I called the service center and they said they no longer support that device and there's nothing I can do about it. If you're not gonna support the device for 10 years at bare minimum then you shouldn't sell it. Black & decker lost a customer today. This cooker was $25 more than a comparable unit without Wi-Fi.
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BAD APP

Won’t even load just closes before I can even log in!! Deleted and reinstalled still not Working!!!!

Never connects to WiFi

Fails to connect to WiFi.

Not working

This app used to work. Now it constantly crashes and won’t open. Tried removing and reinstalling but still don’t resolve the issue.

Connection

Can not connect. App will not open

App doesn’t work

This app use to work perfectly for me. But now every time I click on the app, it just crashes. I’ve deleted it and re- downloaded it, still the same thing.

Not able to use Wi-Fi

App has not stayed up with the advancements with the IPhone. I am no longer able to use the Wi-Fi feature which makes this a regular crockpot, the whole reason I got it was for the WiFi and to be able to start it from a remote location so dinner would be ready when I got home. Please update the app so we can still enjoy the features.
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App no longer works

Used to love this. App just crashes upon opening now.

App crashes

App closes as soon as I open it. Used to work great.

App does not work!!!!! Frustrating!!!!!

I do not understand why Black and Decker charged so much for this crock pot when they sold it, (and I bought it 🙄) and they can’t maintain the app that runs it!! Why did we all overpay for a Wi Fi crockpot, if they were not going to maintain the app and it is now just rendered a regular crock pot??? I could have saved $100 and just bought a normal crock pot!! For all the people that bought this thing, you think they could update the app so it keeps working!! Black and Decker makes a wonderful product that lasts for years… but apparently the app that runs it lasts way shorter than the actual product!! Beyond frustrated with this!!!! Fix it!!!
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Horrible

The app crashes before it even opens completely

App crashes and won’t connect. BD please fix!!!

The primary reason I bought this slow cooker was for this the WiFi setting. Early on it worked fine. Now one can use the physical buttons for the on/off and timer feature only. Even lower end models have the delayed start. I could have purchased a similar one for half the price. Black and Decker, fix your product please!
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Don’t work

App hasn’t worked for years for me.