Widerøe User Reviews

Widerøe
Widerøe
Widerøe's Flyveselskap AS

Customer Experience

Positive experience40.0% of reviews
Neutral0.0% of reviews
Negative experience60.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is Widerøe Safe?

Not enough ratings yet to assess Widerøe.

Is Widerøe Legit?

Widerøe appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Widerøe is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great App

Great easy to use app with lots of information presented in a simple way.

Customer service

This is my first time booking in Wideroe, the app was easy to navigate and their customer service responsive and very helpful!

Response from developer

We're happy to have you on board! -Widerøes app team

Fly with friendly people

Flew on Widerøe for the first time and was pleasantly surprised by the helpful staff, cleanliness of the aircraft and the comfortable seat.
I like this regional flight company. They run on time, their staff is quite helpful, and they seem to love what they do!

Response from developer

Thank you, we are happy to have you on board! -Widerøes app team

Poor show

App crashes and when I try to get my boarding card, no screen appears. Not even a confirmation that check in has worked either. Tried to repeat the checkin process to no avail.

Får ikke åpner appen.

App vill ikke starte.

Useful App

Had all the information I needed for my multi-leg flight and my boarding passes. Useful app.

Response from developer

Thank you! Please do not hesitate to add any suggestions for improvement directly in the app :) -Widerøes app team

Absolutely useless app

Wideroe should be thoroughly ashamed of this hopeless app which is enormously frustrating and difficult to use. Sack the developers and get someone competent!

Worst airline app!

Awkward, problems registering euro bonus to bookings, does not display eurobonus number, does not update when itinerary changes (widerow regularly cancel flights), could not see an option to download boarding passes to apple wallet. bad airline and bad app. I fly with them regularly wish my company booked KLM instead!
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Personnel de la compagnie Wideroe à l’aéroport de Tromso incompétent et non professionnel

Après de multiples tentatives de communication avec la compagnie (internet, chat, aéroport) pour un problème de valise, personne a été capable de répondre à notre demande de renseignement sur le retour.

L’aéroport de Tromso concernant cette compagnies mais aussi et surtout le PERSONNEL de la compagnie à l’accueil tiens une attitude inacceptable envers les voyageurs dont nous avons fait l’objet de cette mauvaise expérience.

Je ne commande absolument pas du tout cette compagnies catastrophique.
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Bugs

As soon as I downloaded the app I entered my booking details and the app shut down. It happens every time I try to enter my name and booking reference. I can’t use it. But a couple of stars given for having an app in the first place. If it is fixed I will update my review and rating.

Keeps crashing

The App is great when it works but it keeps crashing when I add my flight reference number after the latest update. I keep trying to open the App but it just crashes. I deleted the App and it crashed again after I tried to add my flight.. Please fix..

Worked well

Simple app, worked very well for managing my flights.

Not good

The app won’t let me check in.
Kinda the whole point isn’t it?

App doesn’t work

Poor app can’t select flights does work. Poor airline terrible service when Covid broke out refused to refund wanted me to pay to refund book

Boarding pass lädt nicht

Nach dem Check-in heißt es ständig „error while downloading boarding pass“.

Wenn man unterwegs ist hat man also keine Chance den Boarding pass zu laden trotz App die eine eigene Rubrik auf der Startseite hierfür anzeigt.

Der Rest funktioniert.
Fazit: die wichtigste Funktion das Ticket auf dem Handy zu haben geht nicht...
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What a joke

The app is well below average, the barcode it produces is so blurry the scanners at the airport won’t even read it.

Does the job

...but I am nagged to update to the ‘new’ version of the app which I am advised is version 1.4. However this appears to be an error as there is no update available.

Check in bug

Booked 4 flights 2 each way 1 week apart. App seemed to think I was flying out and back on the same day and put my second flight outbound with my two return flights and therefore couldn’t check in for the second flight. Website still worked though

Nice app

user friendly and great UI

Good application

User friendly app