Willow User Reviews

Customer Experience

Positive experience3.8% of reviews
Neutral1.7% of reviews
Negative experience94.5% of reviews

~ Based on 943 written reviews from the US App Store.

What users say

Is Willow Safe?

Willow - Watch Live Cricket has mixed safety signals based on user ratings. AppsHunter Safety Score for Willow is 68/100.

This assessment is based on 12,062 user ratings, with an App Store average of 3.4/5.

Safety Analysis

58.8% of ratings point to a safe experience
2.7% of ratings suggest some concerns
38.5% of ratings point to a risky experience

~ Based on 12,062 App Store ratings for Willow.

Is Willow Legit?

Willow - Watch Live Cricket appears to be a legitimate app. AppsHunter Legitimacy Score for Willow is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

worst update

The app was functioning perfectly fine before the update. However, every time I attempt to use it, I’m forced to log in again, which is both inconvenient and annoying.

Worst app for Cricket live streaming

A school kid can develop a better app, funny part is I have taken subscription from Apple and finally logged into App after going through hell of login issues but it still says take subscription! I reported the issue to support and they came back with some copy paste instructions after a week! Aug 2026, still they haven’t addressed the subscription issue through Apple App Store, I have reported fraud on Apple Store!
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Very good

Keep up the good work

Ridiculous Ads

Why so many Ads which are for 2 mins? We are already paying for the service. Offer an ad free option.

The UI is difficult to navigate on iPad

Not sure why simple operations are so difficult. I have to close the app to make any changes.

Customer support.

I have been with willow for long enough and never had any big issues but lately I have been experiencing issues with casting to tv with chromecast. I have sent emails to support with screenshots but all in vain. Only thing I heard was “working on it”. I even renewed the annual subscription and today I had to give 2 stars after trying again and again.
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Super basic paying only because no other options

The app is very basic, especially the TV version. You can’t even watch old matches, particularly women’s cricket, which is the main reason I’m paying for the subscription. They have an archive of men’s matches but barely anything for women’s cricket. You also can’t Chromecast, and while you can rewind/go back on the mobile app, you can’t do the same on the TV app. On top of that, there are no full-match replays, only highlights which you can watch on YouTube for free anyway. Overall, it’s really disappointing for a paid service.
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FRAUSTRATION

Why does one have to sign in EVERY SINGLE TIME they want to use the app. Fix your stuff.

don’t buy you will regret

Worst app ever

Shows match results

Why does the mobile app reveal the match scores? So ridiculous! Please hide the match results.

Logged out every day

Why is the app requiring you to login every time I try to watch the games.

Subscribed twice and cannot watch

On 3 February 2026 I received an email telling me that my subscription to Willow had expired. I immediately sent a response saying authorizing a payment for 1 month from my Cash Card account. I later found out that this payment payment had gone to Roku and not to Willow, who had made a charge to my credit card for the price of an annual subscription.
It was some months before I realized that Roku had been charging me monthly. When I asked for a refund I was told they could only refund one month subscription and I had lost the other 4 months.
On the third of this month (August) my Willow channel was switched off by Roku for nonpayment.
I have tried to log on through Willow but they are denying me access despite having made an annual subscription.
I remain cricketless
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AppleTV Playback Issues

I’ve had continuous playback problems and errors on AppleTV. I would cancel my subscription if I had any other option to watch cricket in the US.

Cricket News

Why Cricbuss News remove from the app ?

Allow scores to be turned off.

Many people watch these matches archived. In years past, users had the option to turn the scores off so you could watch a match without knowing the result. This is no longer the case. I have no interest in watching a match knowing what the result is. Fix this, and I’ll subscribe again.

This app os NOT for the great INDIAN viewers, (available only India in UK)

The app does not have full schedule of the great INDIAN matches which itself is a drawback on how the whole ICC cricket is dependent on.
If the owners doesn’t think its necessary to include every series of the great INDIA, then why should we even think about it? Just dump.
It has Harsha Bhogle as promoter but big
<<<TIME WASTE>>>>
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No India Zimbabwe matches

Why

Unbelievably Bad

Can I rate -10? You are supposed to be broadcasting the GSL. But you aren’t. You suck!!! How are you in business? Again nothing but toyota tundra ads. I plan to contact Toyota to tell them I hate their brand because of the frequency on the ads on willow. So many negative reviews and you do nothing. For the Eng v NZ test I watched the Toyata Tundra ad every 4-6 minutes for 6 hours!!!! So many issues. Willow should not be charging for this app. Willow has a monopoly in Canada so there are no options. I would like to list the issues but there are so many.
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They still don’t get it

Seriously…they didn’t have have the toggle, then they had it, now they don’t seem to have it again……not all games can be watched live. Why do they insist on making it so I don’t want to watch replays by but the results of the games everywhere?

Home Screen covered

Why are there ads over Home Screen