Subscribed twice and cannot watch
On 3 February 2026 I received an email telling me that my subscription to Willow had expired. I immediately sent a response saying authorizing a payment for 1 month from my Cash Card account. I later found out that this payment payment had gone to Roku and not to Willow, who had made a charge to my credit card for the price of an annual subscription.
It was some months before I realized that Roku had been charging me monthly. When I asked for a refund I was told they could only refund one month subscription and I had lost the other 4 months.
On the third of this month (August) my Willow channel was switched off by Roku for nonpayment.
I have tried to log on through Willow but they are denying me access despite having made an annual subscription.
I remain cricketless
It was some months before I realized that Roku had been charging me monthly. When I asked for a refund I was told they could only refund one month subscription and I had lost the other 4 months.
On the third of this month (August) my Willow channel was switched off by Roku for nonpayment.
I have tried to log on through Willow but they are denying me access despite having made an annual subscription.
I remain cricketless
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Allow scores to be turned off.
Many people watch these matches archived. In years past, users had the option to turn the scores off so you could watch a match without knowing the result. This is no longer the case. I have no interest in watching a match knowing what the result is. Fix this, and I’ll subscribe again.
This app os NOT for the great INDIAN viewers, (available only India in UK)
The app does not have full schedule of the great INDIAN matches which itself is a drawback on how the whole ICC cricket is dependent on.
If the owners doesn’t think its necessary to include every series of the great INDIA, then why should we even think about it? Just dump.
It has Harsha Bhogle as promoter but big
<<<TIME WASTE>>>>
If the owners doesn’t think its necessary to include every series of the great INDIA, then why should we even think about it? Just dump.
It has Harsha Bhogle as promoter but big
<<<TIME WASTE>>>>
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No India Zimbabwe matches
Why
Unbelievably Bad
Can I rate -10? You are supposed to be broadcasting the GSL. But you aren’t. You suck!!! How are you in business? Again nothing but toyota tundra ads. I plan to contact Toyota to tell them I hate their brand because of the frequency on the ads on willow. So many negative reviews and you do nothing. For the Eng v NZ test I watched the Toyata Tundra ad every 4-6 minutes for 6 hours!!!! So many issues. Willow should not be charging for this app. Willow has a monopoly in Canada so there are no options. I would like to list the issues but there are so many.
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