WIN Reality User Reviews

Customer Experience

Positive experience30.3% of reviews
Neutral9.1% of reviews
Negative experience60.6% of reviews

~ Based on 33 written reviews from the US App Store.

Is WIN Reality Safe?

WIN Reality: SwingAI+SmartPark appears mostly safe based on user ratings. AppsHunter Safety Score for WIN Reality is 79/100.

This assessment is based on 120 user ratings, with an App Store average of 4/5.

Safety Analysis

73.3% of ratings point to a safe experience
2.5% of ratings suggest some concerns
24.2% of ratings point to a risky experience

~ Based on 120 App Store ratings for WIN Reality.

Is WIN Reality Legit?

WIN Reality: SwingAI+SmartPark appears to be a legitimate app. AppsHunter Legitimacy Score for WIN Reality is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

New update

The app barely worked before. Now it doesn’t even open! Just blinks wildly. Why am I paying for a product that doesn’t work!

Terrible app

As soon as I opened the app it immediately stated glitching , when I made an account it worked well but when it turned to the home page, it immediately started bugging out. Horrible

This app is TERRIBLE

Tried opening the app on multiple different devices, and every single time, the app would not work after signing in and it would just show a flashing screen.

Zero stars

It literally doesn’t work. The video is 3 sec and it won’t upload keeps starting over. And I’m on the free trial thank God I didn’t pay. Don’t waste your time

Swing AI is Inaccurate

I love the WIN Reality training headset, but the swing AI sucks. I put Mookie Betts’ swing in to actually see how accurate it was and it gave Mookie a “62” rating. He has one of the most beautiful swings in the game. I will give this 2 stars due to the Live Pitch feature being nice and working well.
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Bad

I accidentally clicked create new account and now it is not letting me do anything

Terrible App

How bad is this app/company, let me count the ways. A poorly designed user interface that is confusing and lacks basic controls, bat attachments that don’t work/start detecting movements that were never made, way overpriced, and promises of services like personalized batting analysis from a Win coach that never materialize. And when I repeatedly emailed them they finally reply and confirm that they don’t have the decency to honor their offer even when they know they made the offer to people who paid for the product. Stay away. Far away. I know the promise of VR to improve baseball is tempting but this is the not company or the app to support.
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Not it

Normally don’t write reviews let alone bad reviews, but with this app I use the AI swing analysis and it is not a good tool to help young kids with there swing, constantly get the same results no matter how much you change your swing. My best swings are rated lower then my worst swings, would not recommend for anyone trying to fix there swing, get a coach or just record yourself instead of paying for this .
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I wish!

I tried 5 times to upload a video or take a video and get my kid’s swing analysis, never worked so I cancelled my subscription.

DO NOT GIFT!! (Unless you intend to keep paying forever)

I gifted the subscription to my nephew utilizing their gift subscription feature and gave him the gift code.

This is still a recurring charge and I have been charged every year. I had to contact support to stop this. They did refund it this year, but told me it was in their terms that it would renew (the word gift is not included in T&C at all).

It is understood that when you purchase an annual subscription it will renew, but this is crazy to try to sneak by customers they do this for the gift option when they have two different purchase options on the website (add to cart, and separately purchase as gift)

Would never gift again. Especially since he used it for a couple weeks and was over it. Doesn’t even touch it now. Not worth it.
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Poor

Tried this app 3 times. Never worked. Very disappointed in this app.

Nice idea

Video recommendations won’t load

Like it

Like it

We love Win Reality

My son absolutely loves the Win Reality app! It’s fun, competitive, and incredibly effective. He’s learned so much about the mechanics of his swing and how to adjust in real time. The immersive experience has helped build his confidence at the plate, and we’ve seen real improvement in his performance. Highly recommend for any young player wanting to take their game to the next level!
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Absolute scam

The description said it was free and is making me pay $10 a month just for me to use swing ai. Do not recommended.

Stuck

When I open the app it gets stuck on the screen with the WIN logo and I can’t get past it

Response from developer

Hi there, We're sorry to hear that you're having trouble getting started. Please reach out to support@winreality.com, and we'd be happy to help you troubleshoot any issues!

Big disappointment

I had high hopes for Win reality and was testing it out for our city youth league as a potential training tool. I tried for 3 months but it was unplayable and support was not helpful.
The bat would not stay in place and would float all over the screen. We tried just the controller, the short bat, and the bat attachment but you could only get a couple decent swings in before the bat drifted off into space and you couldn’t do anything but quit.
After several contacts with support they finally said it was a problem with the meta 3 firmware and there was no ETA and gave me a refund on my annual subscription.
Too bad this didn’t work out. It seems cool when it works but it’s not worth the frustration.
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Don’t waste your money

The app works fine. But since they don’t provide a way to review win reality on their website, I’ll do it here. You can’t calibrate your bat properly. The vr bat and the real bat are not in the same place. The relationship between the batters box and home plate is off. I stood on home plate and took a pitch. The pitch was to my right side, inside the batters box. Win reality showed it as a middle middle strike. Did this multiple times and put my hand with the controller where the ball crossed home plate as if I was going to catch the ball. It’s not accurate. Thank goodness they gave me a refund. It’s just not realistic enough. Now I know why my son struggled in his travel ball tournament last weekend at the plate.
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Billing issues

The product itself is ok however the company is very predatory with its billing and subscription renewal by making it difficult to cancel a subscription. They will continue to bill you despite trying to get it cancelled.

Win reality

Win reality really helped me swing the bat more in games super helpful to recognize pitches too. They really should add more bat choices and different stadiums.