WINDHORSE User Reviews

Top reviews

Wouldn’t let me sign up

The app would make me put in my email and make a password and then when I would press send verification code it would be like “can’t find email” so yea

Can’tread

It’s in Chinese words

Uggg

Do not work for my win horse v8 pro

ONE STAR

I tried to sign up but I keep getting frustrated at how it’s not sending me the code. I got it out of Chinese but I can’t even sign up. The scooter is good but the app is dumb. Please fix this.

App won’t log in!

After registering, you have to accept the terms written in Chinese, and despite viewing both the terms of use and privacy policy, the app still has a login failure.

Inoperable

If you enjoy this bike it’s great for that. However the customer service is not and neither is the app. It’s very low functioning and at most times unavailable. There’s never even communication from the developers about updates. The app just stops working. While the bike appears solid for the short time I’ve owned it, the feature offered to have this app connected has not been a good user experience.
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Can’t Connect bike

So I found out on the android version that it’s been updated to 1.0.6 while the apple version is stuck on 1.0.5

Now I’m not sure if that has anything to do with it but it’s really frustrating getting a new eBike from WINDHORSE and they don’t support the apple version of the app. Please fix otherwise the bike is great
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