Love this app
Thanks for re-engaging and I wish you and your endeavours well.
Response from developer
You read the situation correctly at the time, and I'm sorry for it. The app was written in an older language and had become extremely difficult to update, so a broken Restore function stayed broken and emails went unanswered. New development tools made a full rebuild possible, and version 5.0 is that rebuild — Restore Purchases now works properly, so a reinstall gets your spaces back without paying again. You shouldn't have to buy them twice, and with 5.0 you won't. If Restore still comes up short, contact me from Settings → About → Email Support in the app — that route is monitored now.
App no longer has support
Response from developer
I'm sorry — you were right, and I owe you an explanation. The app was written in an older language and had become very hard to update, and for a long time I wasn't sure it could be supported at all. New development tools finally made a rebuild possible. Version 5.0 is that rebuild, and it includes Backup & Transfer: you can create a full archive of your cellar (including photos) and restore it, so a problem like yours is recoverable rather than final. If you still have the affected data on your device, please get in touch from inside the app — Settings → About → Email Support. That route is monitored now, and I'd like to try to get your cellar back for you.
Rip off
Could be a great app
Works well for me…
Want my money back
What a waste of money
Response from developer
I'm sorry — restarting and refreshing was never going to fix it, because the fault was in the app. It was written in an older language that had become very hard to update, and for a long period I couldn't support it properly. New tools made a rebuild possible, and version 5.0 handles purchases and restores correctly. Open Upgrade → Restore Purchases and what you paid for will be applied — no second payment. If it doesn't appear, contact me from Settings → About → Email Support in the app and I'll sort it out; for a refund instead, Apple's channel is reportaproblem.apple.com.
Defunct product with zero support
Love it
Used to be great, now appears to be unsupported
No longer supported
Out of business?
Not supported anymore
Response from developer
A fair verdict at the time, and I'm sorry. The app was written in an older language that had become very hard to update, and for a long stretch I couldn't say whether it would be supported again. New development tools changed that, and version 5.0 is a full rebuild: a redesigned interface, reliable purchases and restores, backup and transfer of your whole cellar, CSV import and export, and Find a Wine — a wine catalogue search that fills in the details for you instead of making you type them. If you'd give it another look, I'd welcome the feedback via Settings → About → Email Support; that route is monitored now.
No service
Don’t buy now
Response from developer
Thank you for your feedback, and we are sorry for the lack of response at the time. The app was built on an older codebase that became increasingly difficult to maintain, and support was not sustained to the standard it should have been. Improved development tools have since allowed us to rebuild the app completely. Version 5.0 restores wine lookup as Find a Wine, now based on a wine catalogue bundled within the app itself: it works offline and does not depend on an external service that can be withdrawn. Purchases and restoration also work correctly, and Settings → About → Email Support now reaches us directly and is actively monitored. We would welcome your feedback if you choose to try it again.
