Wonder Core Slide Fit User Reviews

Top reviews

Great workout

I wish there were more workouts on the app! Such a great workout! I love that they fixed the bugs and don’t require continuous phone verification.

Response from developer

Thank you for your support. If you have any questions, please contact us.

Signup required

Alright, I bought this thing because my ab wheel broke and it looked well built. Opened the box, no instructions. Okay fine whatever, I’ll just go download a pdf somewhere. Nope! No manual anywhere, just this app. Any further information is locked behind a signup. I don’t want to give you my information. I don’t want more text message spam or to fill out an application to get what you should have included with your paid for product. I just want some instructions on how to adjust the resistance on your piece of workout equipment. You say in a reply to another review that you opted to include no manual with your product for “environmental reasons.” Okay cool, then make your instruction manual freely available on your website. You have for your other equipment, why not this one? I like this thing just barely enough to not return it over this, but you can be dang sure I’m not gonna recommend it to my friends or anyone who asks about it at the gym.
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Response from developer

Hello, if you need any assistance, please contact customer service: supportus@wondercore.com

App doesn’t work

You have to give your phone number as first step to get a code to enter. Didn’t get a code. Checked my junk filter for texts, didn’t go there either. Tried with my work phone. Still nothing. So probably both my phone numbers were sold to spammers and I didn’t get any instructions either. Don’t bother
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Response from developer

Thank you for contacting us. We're sorry about the issue you've been facing. Please kindly clarify the following and send it to: support@wondercore.com for further assistance. 1) Where are you located 2) The mobile number used for the registration

Useless

I only downloaded the app bc the device did not come with a user manual and it claimed the manual was in the app. To access the app you have to sign up with your phone number, submit details like height weight bmi etc, agree to T&C, only then can you access a PDF that should be included in the sale in the first place. Weirdly unethical and a poor use of texh in the fitness scene.
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Response from developer

Dear valued customer, We sincerely apologize for any inconvenience you experienced with accessing the user manual for your recent purchase. We appreciate your feedback and would like to shed light on our approach to manual distribution. In our commitment to environmental sustainability and waste reduction, we've opted not to include a physical manual with our products. Instead, we provide digital access through our app to minimize paper usage and contribute to a greener planet. Regarding the app setup process, we understand your concerns and value your privacy. The collection of details like height, weight, is intended to tailor our recommendations and services specifically to your needs, ensuring a personalized and effective experience. Your feedback is invaluable, and we are continually working to enhance our user experience. If you have any further questions or need assistance with the app, please feel free to reach out. We appreciate your understanding. Thank you for choosing our product.