Software mit Potenzial
Problem acknowledged by WOO but not resolved after 3 months
First e-mail sent on 21 September with screenshot sent and so on.
We are 5th of November and the issue is not solved with the customer support replying « we are trying to solve the issue ».
No phone number available to reach the customer support.
Hands are tight with absolutely nothing to do.
Those must be the worst 300 EUR I have spent.
paring problem
Language
more pro than surfr app clowns
Health Apple
Woo 4.0
Einfach unausgereift
Talk about community
Bug bug bug
Malgré les retour à woo aucune amélioration. Surfr est bien plus stable.
Nutzlos seit dem Update
Bad Gateway beim Upload. Jedes Mal
Woo4 décevant
Giving up
Might try surfr.
The bug about upload data
Seit dem Update sehr schlecht
Apple Watch: Session time muss auf die Hauptseite mit den Sprüngen und am besten größer,-oder frei wählbare Daten in den Info Boxen.
Wenn das alles wieder geht gibt’s auch 5 Sterne
Seit dem letzten Update richtig schlecht
Most accurate of them all
GDPR breech
No support at all! No answer for question!
I’m writing to you because I have a problem with a new update.
A device is recording big air session but not recording a training on my Apple Watch Ultra 2.
Everything is properly connected in the settings (applewatch, woo and my phone, it’s the first thing that I’ve checked) but after the session it’s not appearing in my fitness app as a training as it used to be, so I don’t know how many calories I burned during the session.
Before a new patch release everything was perfectly fine. I recorded woo sessions and trainings in my watch at the same time. But since the new patch is on it’s a nightmare. It doesn’t work at all. I can’t start both: trening session and woo session because it has to be one session only. Before, I started to record a woo session and it was recorded as a training session in my fitness app at the same time.
Please help! I don’t wanna lost another session on water! Tomorrow is windy!
ver 4.5.x is a nightmare
In the previous version, when a session was paused (switching the WOO sensor from "recording" mode – red light – to "standby" mode – green light), all parts of the session were automatically combined into one upon upload in the app, with sub-sessions labeled as run 1, run 2, etc.
This function is no longer available — please bring it back.
Yesterday, I stepped away from my board with the session running on my Apple Watch in "WOO sensor" mode.
When I returned to shore, the watch had automatically stopped the session (probably because the sensor was out of Bluetooth range).
When I tried to start a new session, I got a message saying that I first needed to sync the watch with my phone — but we were riding far from the city, and I had no internet on the phone, so syncing was impossible.
As a result, I was unable to start a new track on the watch.
Meanwhile, the sensor continued recording, but jump height no longer displayed on the watch.
Please fix at least these two issues — they seriously impact the usability of the app.
Device setup:
WOO 3.0, iPhone 13 Pro Max, Apple Watch Series 5
