Promising App but failed in the end
The concept was great- protect your pets if something happens to you. Unfortunately the app developer just couldn’t make it work quite right. The timer would recognize that we left our residence but never stop and reset upon return. This resulted in notices of concern from WOOF almost going to the wellness check stage if you didn’t manually shut it down. I worked with Arsy directly over months to try and resolve the issue but to no avail. I tried several phones to eliminate the problem but it was the same result. I am unaware of any other product that will perform this vital task. It was a perfect solution to this nagging concern for our pets but it failed in the end. Please Arsy, get it together.
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Used to work… now doesn’t
This seemed to work well, then I auto-renewed but I’d says I need to renew although I already paid. No one answers the phone, chat leave a message. Got an email after a few weeks that it’s being redesigned and done instructions to take in tre meantime, but the instructions are not applicable. In the yea time I’m paying for nothing. It’s been a few more weeks since I last emailed about this and no further reply.
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Malfunctions, no response from emailing support
Very disappointed
Love it!
As a senior citizen with no family, this might be a pet lifesaver. I agree with the Sharks though, that the name and dog icon doesn’t work. More people in the US have cats than dogs and many have other types of pets (fish, birds, gerbils, etc) so I really hope you make changes. What about “Ark” which was a safe place for animals?
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Doesn’t work!!
Can’t even login