Walk History DOES NOT WORK
I have been using this app for almost 4 years now and this is the third time that I have reached a point where all of a sudden the app is no longer displaying my individual walk history and the only options I have are to log out and log back in, which will erase all of my walks up until this point. Every time I have reached out to customer service and they have simply told me that there is no way to fix this without losing my previous data . As someone who likes to go back and see paths that we took and also compare our times I’ve finally come to the conclusion that I’m going to have to look for a new app to use, which is a big disappointment because I love the aspect of this one where it’s for animal charity.
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Ads getting in the way
I have been using this app for several years. Loved it! Lately the ads are really getting in the way and some are not easily got around. I keep having to shut down the app and then reopening it to send my results to a friend.
Glitchy app
I can’t view the history of any of my walks. There are no updates and the feature to add a previous walk does not work either. What is going on with this app? Please fix it.
Miles aren’t credited
My walks are in my history but they are not credited to my rescue. This has been going on for a while. I’ve emailed support and have not received a reply. So frustrating and unfair! I’ve lost so many miles that should have been credited.
Great app— good for pets and people!
Easy to use, benefits my fave pup cause, and motivates my husband to walk, too— all about earning my pup’s points!
Good cause but lacking updates
I really want to love this app especially because the purpose is to going to a good cause. Obviously supporting dog rescues and dogs in general is my main objective of using this app, however it’s pretty annoying to use. Not only does it drain my battery on my phone while using it there is no feature to upload GPS files from Garmin watches if you forget to use your phone or want to leave it behind. I typically don’t like using my phone for GPS primarily because it kills the battery while hiking and obviously in certain circumstances that leaves for an unsafe situation. I hike and walk daily so this is extremely frustrating. I really wish this company would make a feature to upload GPS files similar to Strava. Otherwise, I really like the idea and obviously enjoy helping charities with dogs.
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Great idea
Unfortunately it doesn’t support any rescues in Canada
Great way to support
Joined WoofTrax to support my local humane society. Being able to walk my dog and shelter dogs to support is a great way to stay motivated. I love the ranking and history feature
The ads ruin the app
In response to the developers’ response:
The ads that appear after you complete a walk now are NOT easily closed by clicking an “x” in the corner. They used to be static ads that were easy to close. Now the ads are mostly videos that require some kind of interaction to close them, or at least require them to play for several seconds before they can be closed. This makes the app practically unusable.
Again, these interactive ads are now appearing when you finish a walk, not just when you click “Earn 5 extra points.” I’ve resorted to force quitting the app and reopening it just to bypass these highly annoying ads.
I use this app to track my dog walks (time and distance) and hopefully raise money for my favorite rescue. I have no idea if the rescue actually ever sees any money from it. The map feature allows me to plot walks in new areas, which is great.
The only reason for the low rating is the advertising; it makes the app almost unusable. The ads are often detrimental to the app functioning properly. Especially bad are the video ads that appear when you click “Earn 5 extra points.” These often cause the app to freeze and require a reboot. And the ads you need to click “continue” on to finish watching are the worst. Why not stick with static (not video) ads that are related to animals and animal care? That would be a vast improvement.
The ads that appear after you complete a walk now are NOT easily closed by clicking an “x” in the corner. They used to be static ads that were easy to close. Now the ads are mostly videos that require some kind of interaction to close them, or at least require them to play for several seconds before they can be closed. This makes the app practically unusable.
Again, these interactive ads are now appearing when you finish a walk, not just when you click “Earn 5 extra points.” I’ve resorted to force quitting the app and reopening it just to bypass these highly annoying ads.
I use this app to track my dog walks (time and distance) and hopefully raise money for my favorite rescue. I have no idea if the rescue actually ever sees any money from it. The map feature allows me to plot walks in new areas, which is great.
The only reason for the low rating is the advertising; it makes the app almost unusable. The ads are often detrimental to the app functioning properly. Especially bad are the video ads that appear when you click “Earn 5 extra points.” These often cause the app to freeze and require a reboot. And the ads you need to click “continue” on to finish watching are the worst. Why not stick with static (not video) ads that are related to animals and animal care? That would be a vast improvement.
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Are they legit-do they forward funds???
I wrote to Wooftrax on 3 January when I realized my charity was no longer in business. I did speak with someone there and they did not receive any funds from Wolf tracks. I had used Wooftrax for a while certainly more than a year which they say they pay quarterly. I reached out to their customer service and as of yet over three weeks later, I have not received any response. Nothing including a will check into it or anything. I know it’s not tons of money, but don’t mislead people. Don’t tell them that you’re going to donate money and then not donate it. Be accountable.
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Crashing
This app started off great. I encouraged the group I volunteer for to sign up, they did. Since the last two updates (prior to 1/30/15), it crashes more than works properly. I've missed several walks for my rescue groups-disappointed.
4/15/16
iOS is updated,app is updated, the app has been randomly quitting right after I start my walk.
If I could I would give zero stars. Terrific idea, but if it quits & doesn't record walk the Groups I walk for are missing out.
I have an email communication going & less than pleased with the responses. I've sent several screen shots of issue.
Please rectify this issue.
I will be using RESQWALK instead.
1/22/2026
App won’t share. The share button is green when i tap it pales but no sharing. Please fix. iPhone 17, IOS 26.2 & app up to date.
4/15/16
iOS is updated,app is updated, the app has been randomly quitting right after I start my walk.
If I could I would give zero stars. Terrific idea, but if it quits & doesn't record walk the Groups I walk for are missing out.
I have an email communication going & less than pleased with the responses. I've sent several screen shots of issue.
Please rectify this issue.
I will be using RESQWALK instead.
1/22/2026
App won’t share. The share button is green when i tap it pales but no sharing. Please fix. iPhone 17, IOS 26.2 & app up to date.
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Broken
They did an upgrade and now I’m unable to share my walks.
Used to like it
This was such a great app for tracking my dog walks. Now, in order to save a walk you have to watch an ad? I guess I’m done with it now.
Misleading
The still haven’t paid the charity I walk for in over a year. Do not waste your time on this app.
Latest app update 10/2022
Update 12/2025 guess I’m finally done with Wooftrax, used to like it, but now it’s all about ads to the point of being totally annoying.
My 2022 review is below. Been using the app for about 2 years. Last night the app updated to its latest version. Looks different and needs getting used to. Sad part is that my history and walks are now messed up. Also my challenges only reflect walks taken after the app update, the pat walks are not showing anymore 🙄 App is using in app advertising to finance the donations.
Update, developer reached out and said they are working on some fixes.
Another issue that’s quite annoying, when you’re done walking, the app will display an ad, but in the new version the close button is moved so far up on the display that it’s virtually impossible to close the ad. I have to force close the app to get out of this screen.
These are things the developers could have checked prior to releasing the app. Smh
My 2022 review is below. Been using the app for about 2 years. Last night the app updated to its latest version. Looks different and needs getting used to. Sad part is that my history and walks are now messed up. Also my challenges only reflect walks taken after the app update, the pat walks are not showing anymore 🙄 App is using in app advertising to finance the donations.
Update, developer reached out and said they are working on some fixes.
Another issue that’s quite annoying, when you’re done walking, the app will display an ad, but in the new version the close button is moved so far up on the display that it’s virtually impossible to close the ad. I have to force close the app to get out of this screen.
These are things the developers could have checked prior to releasing the app. Smh
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Easy and Fun!
This App is so simple to use. Just tap when you start & tap when you end. Brilliant! I use it every day to record our walks and earn points for my favorite charity.
Frozen on line
Can’t get it opened after forgetting to turn it off. Don’t want to lose my 3270 miles and start over. Please help fix this.
Unable to access account
I tried to reset password, no password reset email received.
I can’t create a new account.
I don’t want to create an account with a third party app.
I can’t create a new account.
I don’t want to create an account with a third party app.
Functionality
I like the app. Its easy to use and enjoy knowing how far my fur baby and i walk together. My only question, i identified the shelter i got my dog from. What do they get related to the points we get for walking?
Multiple issues
Encountered log in issues using my Facebook account so I had to use another authentication method. Furthermore, it’s not allowing me to proceed to the next step after choosing any foundation from the list
