Update failure
Does not update and will not open so guess will go elsewhere
Search function is a joke
The search function on the app is totally useless. Unless you type in the exact product name you will get the most random useless results possible. And the product range you want and finally find is unavailable.
It’s just too hard for Woolies
Latest update means users with earlier than iOS 18 can no longer use the app. There is absolutely no reason why the developers can’t incorporate older iOS version into their latest update. It just falls in the too-hard basket for them.
As a result, Woolies has now fallen into my too-hard basket.
Bye, Woolies. We had a mutually-beneficial relationship for a while, there. I have other options that fulfil what I want.
As a result, Woolies has now fallen into my too-hard basket.
Bye, Woolies. We had a mutually-beneficial relationship for a while, there. I have other options that fulfil what I want.
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Loss of lists
I do have to say I am really really really annoyed that you have lost my lists during your update, I don’t have time to make them all, it’s so time consuming seriously absolutely annoyed how you have made my Sunday shop a waste of time amd I think I will shop with Coles due to this, I don’t have time to keep making these lists absolutely not happy!!!!
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Happy customer
The Woolworths app is great and so easy to use. I recommend click and collect to everyone. It’s so convenient!
Server Error for pickup items
Whenever I click the cart for pick up items it says server error, if I do delivery it works. Needs to be fixed as it’s quite frustrating
Outstanding Phone Customer Support
This afternoon(26/10/2026) I received outstanding phone Customer Assistance with a couple of technical problems I could not solve on my Everyday Rewards site. Not being very technology knowledgable nor skilful I had the good fortune to have Desirel sort them out for me. Desirel was professional and knowledgeable and, above all, was his amazing patience and determination to solve my technology problems no matter how long it took. He is a great representative for Woolworths Everyday Assistance Centre. Thank you Desirel.
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Everything i ever bought is Now empty
This update ruined every beta version is suggesting 11 items seriously i order over $400 worth of item and cant see my past order list. Buying again keeps glitching back to top every time it’s absolutely useless.
Dark Mode Please
The app is great. Does everything it needs to do.
Can you please add a dark mode. It’s blinding when doing shopping late at night. Thanks.
Can you please add a dark mode. It’s blinding when doing shopping late at night. Thanks.
This isn’t fair 🥺
I can’t use the app any more because I have an iPhone 8 Plus and it won’t update to the latest version so for me to be able to use the Woolworths app now I need to spend over $1000 to get a new phone. Thanks for that! Now I can’t even open the app 🥴 At least it was handy for awhile 😒
Ridiculous
I’ve just updated it, got out of the app several times and refreshed and it is continuously getting me to sign in. Go through the whole code thing sent to my phone, just for it to keep asking for a code…. Can’t just check out as a guest of course that’d be too easy. Can’t view anything in my cart either.
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No support
The support feature needs to be renamed. A chat bot that repeats the same response, then a series of different people who ask the same questions over and over.
New iPad needed
Will Woolies please supply me with a new iPad as mine cannot upgrade to iOS 18. I have no need for a new one other than for your app which obviously I will no longer using. As an early adopter of Everyday Rewards, I have been a member for a very long time. My card is yellowed with age! As a pensioner I can’t afford an upgrade at this time. Guess I’ll be parting company.
Regards
Fiona Hofmeyer
Regards
Fiona Hofmeyer
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Coles Such want PIN number for Flybuys
Woolworths do not nag for Rewards PIN number, andI can spend lots of money.
Now I will only shop at Woolworths.
As far as I am concerned Coles is dead to me
Woolworths is Best Supermarket,
I hope Coles go broke, and close down .
I love Woolworths Mona Vale
Pamela Tapia
Now I will only shop at Woolworths.
As far as I am concerned Coles is dead to me
Woolworths is Best Supermarket,
I hope Coles go broke, and close down .
I love Woolworths Mona Vale
Pamela Tapia
Lots of bugs
Can’t login on phone - need to forget password but link is buggy. Had to use desktop. Scrolling is annoying - bug there as well keeps reloading after scroll so you lose your spot.
Fantastic supermarket app
I’ll say it straight up….the Woolies app is better than the Coles app. The Woolies app is great -easy to use, has useful features and great aesthetics. It has photos of the various angles of the products which can also be zoomed in on, which is really good if you want to read the ingredients label or see where the product is made etc. But they also provide these product details in a description below the product. All of these things make it superior. I really like that they show you products that you regularly buy that are on currently on special. “My watchlist” is a good feature as well. I’ve never found any glitches when using the app either. I highly recommend this app.
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Worst company ever
Use to do my online orders with Woolworths,they hired m*rons to deliver people’s shopping & they messed up on of my orders where I got maybe half of it & the rest was god knows what because I didn’t order what they did leave & Woolworths is refusing to give me my refund due to their stuff up. They will rob you blind.
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Constant server errors
It’s rare for me to use the app and not be met with a server error.
Certain products cant be ordered for delivery
Why is it that such items i can order to pick up but cannot order for delivery ie: 4 pk powerade $10 i have to so a seperate pick up order it’s ridiculous
Fantastic
Without the app I’d be carrying more than i can handle so this service helps a lot of people like myself… and I’m strong and big tho my back is injured so i really appreciate the hard work from everyone involved in this brilliant place ! And all the pickers drivers they do a wonderful jobs all friendly and fast… its a well oiled machine with great staff
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