Last Update Sucks
Ever since the last update I can't seem to search for a product. I just get a little screen that says cannot connect to server. Done all the usual deleting reinstalling signing out and back in etc. Their AI Chatbot has no idea what I'm asking or talking about.
Latest update doesn’t work
I was forced to do an update and now it keeps saying server error.
Currently Bugged
Unfortunately the app is currently bugged, only get “server error” when trying to search for products to add to my shopping list and basket.
Server error
Cannot search for products as this error message keeps coming up. Cannot add to shopping list. Have uninstalled/reinstalled, turned phone off/on, logged out/in. Very frustrating
Server Error
Server error with every search of product since recent update. Instead of fixing bug a monstrous one has been created.
Server Error Constantly
Showing me server error after small amounts of time on the app, I have updated the app twice! It’s been weeks of the same problem, maybe if they focused on making sure the app actually runs instead adding more and more unasked for ai tools this wouldn’t be a problem.
Broken Search
Latest update broke the search functionality. Too slow in pushing updates to fix a very important feature of the app.
Search is broken
The search feature inside the app is not working. It’s been over a week now. So far, I’ve had to do my online shopping at Coles.
Getting Server Error Unable to load "" at this time. Try Again
Generally the app is great i use it to search products in store but since the latest update i have had this issue.
Not to sure why?.
On iOS 27.0
Not to sure why?.
On iOS 27.0
The Server Error Issue
Server Error
Unable to load "poterhouse beef" at this time.
Try Again
Unable to load "poterhouse beef" at this time.
Try Again
The app is down
Can’t even search for products. It says “server error”. Useless
Server error
I keep getting ‘server error’ on my recently acquired iPhone 14. When using as a guest I can search for a product if I don’t choose a store but after I choose a store I can’t I choose one without the ‘server error’ I did all suggestion online fixes including rebooting phone, offloading app, deleting app, turning off wireless and using mobile data. I went through the Woolies Helpdesk with exactly the same suggestions and none worked. I was told this might be a ‘token’ issue and I should create a login or just use the web site.
I’ve seen plenty of online reports of this issue so it’s a bug in the app IMO. It did work on my old iPhone XR with an out of date OS. My recent phone has all the iOS and app updates so it should work.
I’ve seen plenty of online reports of this issue so it’s a bug in the app IMO. It did work on my old iPhone XR with an out of date OS. My recent phone has all the iOS and app updates so it should work.
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Can’t look up products
I tried looking up different products to get idea of what I wanted to get and it would come back say cannot find product, seriously how hard is it to show me chicken nuggets. Please fix this bug asap
Search not working
I get server error when searching either from search bar or products.
Search is broken
Keep getting an error saying try again when searching for a product. Has only been happening since the last update 2 days ago. Sept 2026
In store shopping list
Overall the app is pretty seamless and easy to use! Can I please suggest a an enhancement . When you create an online shopping list and switch to in store shopping it very helpfully gives you all the aisle locations. But for some reason I can’t delete from my shopping list as I go when I am in store. This would be a great quality of life update.
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Latest update
Since the latest update it won’t let you see the products you’re searching for it’s says “server error”.
Server error
With the latest update I get a server error every time I attempt to search for a product.
Can’t search products
Can’t search for products.
Can’t search or save to watchlist
Watchlist still doesn’t work and now can’t search for anything due to “server error”