WordCloudMaster User Reviews

Customer Experience

Positive experience31.3% of reviews
Neutral0.0% of reviews
Negative experience68.8% of reviews

~ Based on 16 written reviews from the US App Store.

Is WordCloudMaster Safe?

Not enough ratings yet to assess WordCloudMaster.

Is WordCloudMaster Legit?

WordCloudMaster: Word Cloud appears legitimate, with a few gaps. AppsHunter Legitimacy Score for WordCloudMaster is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Nicht kaufen!

Diese App taugt nichts, da die Wörter nur auf Englisch generierbar sind. Ohne die monatlichen Zusatzkosten von 1€ ( auf die man vor dem Kauf nicht hingewiesen wird!), ist die App kompletter Schrott. Ich hätte gern mein Geld zurück 🤨

Response from developer

Ist es nur auf Englisch verfügbar? Ich habe es mit Chinesisch, Deutsch, Französisch, Japanisch, Spanisch usw. getestet, und es funktioniert einwandfrei, sogar mit dem Herzsymbol. Wie sieht es bei Ihnen mit dem System aus? Könnten Sie mir bitte weitere Details geben? Sie müssen kein zusätzliches Geld ausgeben; die Basisfunktionen reichen völlig aus, um perfekte Wortwolken zu erstellen! Das monatliche Abonnement deckt die manuelle Vorlagenverwaltung, kostenpflichtige APIs und Serverkosten ab. Oder bieten Sie an, Vorlagen kostenlos ehrenamtlich zu verarbeiten? Oder stellen Sie kostenlose Server zur Verfügung?

Terrible

Do not waste your money. It is so difficult to use, and when you’ve paid for the app you will have to pay to use the best features. Con. Avoid.

Response from developer

Thank you for your feedback. I’m sorry to hear that your experience was frustrating. WordCloudMaster is designed as a hybrid model: the core word cloud creation features work offline with a one-time purchase, while some advanced resources (such as additional online assets and templates) are offered through optional subscriptions. If you prefer a fully one-time purchase option without any online resources, you may consider WordArt or the full-feature version of WordCloudStudio, which follow a different pricing model. That said, I truly appreciate your feedback about usability. Improving the editing experience and making the pricing model clearer are things I’m actively working on. If you have specific suggestions about what felt difficult to use, I’d really like to hear them. Thank you for trying the app.

Avoid

This is a terrible app, it is very cumbersome to work with, there are free apps that do the same thing but much better.

Response from developer

Thank you for your feedback!Our software offers lots of ways to customise it and a lot of useful features, so it may seem a bit complicated at first. However, we have provided detailed help documents and tutorials within the app to help you learn how to use it. If you want to use simpler tools, we also provide WordCloudStudio and WordArt, which are easier to get started with. Welcome to try them out!If you have any questions or suggestions, please feel free to contact our team via the built-in feedback feature!

Too confusing

Nearly impossible to use if you didn't create the app. Although this may be intuitive to the creator, it is completely dumbfounding to anyone trying to use it. Absolute waste of time.

Response from developer

1. isn't intuition a good thing? It's easy to create a word cloud map, and at the moment the whole process is very simple as you only need to enter data to import a template to create it. There are also very few options for adjustments, and most of them don't need to be adjusted. 2. I don't understand the point where you are confused or struggling to use it, we didn't get any valid information from your comment. Did you check the help page or contact us when you had a problem? If after checking the help page you still don't understand, you can easily contact our team with a click of a button, unfortunately our team has not received any information. 3. Our team is currently confused as to why users don't contact us when they have a problem and just leave us a comment that confuses us even more, we would love it if users would leave us any valid feedback to help us improve the software!

No way to figure this out.

Where are the instructions? Not at all intuitive. How does one upload the text for a word count? Played with it for awhile and could not figure out at all how it works. I would like a refund.

Response from developer

Hello! First of all, there is a help page in the top left corner of the product, and even to make it easier for users to communicate with us, we have added a communication button, click on which you can directly open the email and contact our team! As for how to generate data? If you have detailed data, the most intuitive is that you can manually add input detailed data. Of course you can also import it through a csv file, which is what most users have suggested to me in their feedback. If there is only text, you just need to copy the data to the text box and click the extract button, the program will automatically perform statistics and calculations on the text. As for your comment about it not being intuitive enough, our team is not quite sure where you think it's not intuitive? Can't find the help page? The buttons on the help page, etc. are already about twice the size of the buttons on most popular programs, so we think they're quite prominent enough. Of course, our team is always happy to hear user suggestions, and if you can explain in detail what you're having trouble with, we'd be happy to help you solve the problem. Our team can be reached at emperinter@outlook.com

Terrible app

Thoroughly disappointed with this app which never completed the simplest task. Waste of $5 and I want a refund. Very disappointed.

Response from developer

Dear User. Thank you for your feedback. We are very sorry that you are disappointed with our product. Our team is always committed to providing a great user experience and strives to ensure that every user has a smooth experience with our apps. Based on your message, we understand that you are experiencing a problem and would like to resolve it. However, your message did not provide a specific problem description or feedback, which prevented us from accurately identifying and resolving the issue. In order to better assist you, we recommend that you provide us with more details, including the specifics of the problem you are experiencing, your expectations and needs, etc. via email (emperinter@outlook.com). This way we can understand your problem more deeply and try our best to provide you with a solution. Meanwhile, if you encounter any difficulties in the process, please feel free to refer to our help page, which contains detailed instructions and FAQs to help you make better use of our products. Thank you again for your feedback and support. We look forward to hearing your further feedback and providing you with a better service experience. Sincerely. WordCloudMaster Team

This is a shell, a DUD, of an app

Despite my best effort to make a simplest of word cloud, it didn't work. It seems to be a dud app and I am surprised how Apple tolerates schemes like this. No support either. So I requested for a refund.

Response from developer

Dear User. Thank you for choosing and using our product. As a development team, we take your feedback very seriously, as your opinion is crucial for us to improve our product. Firstly, we would like to remind you that our product comes with a help page that contains detailed instructions and FAQs that you can refer to at any time. If you have a problem or need help, you can always contact our team by email and we will do our best to help you solve the problem. Our feedback email is emperinter@outlook.com, you can also find this information in the app help page. At the same time, we have noticed that your feedback on our product is full of tweets, but we are sorry to tell you that these tweets do not provide us with any useful information. As a development team, we sincerely hope that we can listen to your real feelings and suggestions, so that we can continue to improve our products and provide better services. We understand that you may have encountered some unpleasant or confusing places in the process of using the product, but only complaining will not help us solve the problem. If you can provide a specific description of the problem or suggestions for improvement, we would appreciate it. After all, our goal is to provide you with a great product experience, and we can't do that without your support and valuable input. So please take a moment to tell us what you really experience, what you expect from the product and what you would like us to change. Your feedback is very important to us and will directly influence our future product direction and improvement strategy. Thank you again for choosing our products and look forward to your valuable reply! Wish you a happy life!

渲染速度不错!

词云图渲染速度非常不错,而且能够看到动态变化过程,要是能够支持生成GIF图片就更好了!

Response from developer

感谢你的支持,目前最新版本支持Gif动画生成!也支持视频生成!

An explosion of templates !

I'm so excited about this template selection, I don't have to struggle with picking a template anymore, and those that don't have it can be requested via a form.

Response from developer

Thanks For Your Support !

居然支持图片大小自定义!!!

用了很多这类软件,这是第一次用到居然可以自定义输出图片高宽的,其他软件导出来的图片二次调整要么变形,要么就是裁剪很费时间,这个自定义图片高度后就算很大的图片预览也可以缩小来完整展示效果,导出图片也不受影响。

Response from developer

感谢您的喜欢!

模版不仅超多,没有居然还可以反馈获取

这模版选的我眼花撩乱,居然有3000多种,没有找到居然还有反馈渠道去申请制作获取。😄平时制作成衣就是需要这些眼花缭乱的字母logo。

Response from developer

现在有11000多种哟~

Extremely Over Complicated

You'd be better off to just take your 5$ and through it out the window of your car. Probably a lot less stressfull.

Oh well, you live, you learn.

Response from developer

Hello! First of all, I am very sorry for the bad experience the software has brought to you. I can probably guess the reason. When version 1.50 was launched, no pop-up windows were found in the software that could not be closed, and the reviewers did not notice it either. I learned about this situation after reading some user feedback today. The reason why the pop-up window cannot be closed this time is due to the need to introduce a text AI analysis entry. If this is the reason for your bad experience, then I am very happy. It has been solved in the latest version 1.51 and is currently under review. I hope you can update the software in time. If there are other reasons or you have any better ideas, please feel free to communicate with our team at any time. Your needs are our biggest driving force for moving forward. Thank you very much for your support!ay I ask what the problem is? Any specific suggestions? If you have detailed suggestions, please feel free to contact me at emperinter@outlook.com, and I very much look forward to your feedback!

Falsche Angabe

Ich habe gerade die „einmalige Gebühr“ für den Kauf bezahlt und angefangen, mit der App zu arbeiten.
Nach kurzer Zeit poppt ein Fenster auf, in dem ich für drei Layout-Varianten für eine monatliche Gebühr von mindestens 0,99 € unterzeichnen soll. Es gibt keine Alternative, aus dem Fenster rauszukommen. Ohne diese monatliche zusätzliche Gebühr ist die App nicht nutzbar.
Ich nenne das Betrug!
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Response from developer

Hallo! Benutzer ohne Abonnement können Grundfunktionen (manuelles Hinzufügen von Einträgen und Anpassen von Importvorlagen, deren Verwendung wird unter den entsprechenden Einstellungen beschrieben) nutzen, um die Grundproduktion abzuschließen. Abonnenten können einige erweiterte Funktionen (intelligente Textanalyse und Vorlagenserver) nutzen, um die Produktionseffizienz zu verbessern. Da Benutzer weiterhin erweiterte Funktionen nutzen, fallen auch monatliche Kosten für einen kleinen Betrag an. Diese Funktionen wurden kürzlich durch Benutzerfeedback entwickelt. Ich habe in Ihren aktuellen Kommentaren keine nützlichen Informationen zur Verbesserung gefunden. Wenn Sie Fragen oder bessere Vorschläge für unsere App haben, wenden Sie sich bitte per E-Mail an unser Team. Ihr Feedback ist unsere Motivation! Danke für Ihre Unterstützung! E-Mail: emperinter@outlook.com

Keine Textanalyse inkludiert

Das Programm - soweit ich es verstanden habe - benötigt die explzite Angabe von Wörtern und deren Häufigkeit in Tabellenform und übersetzt diese dann in eine Wortwolke. Demnach ist die eigentliche Textanalyse mit einem weitern Werkzeug durchzuführen und dann manuell (!) in dieses Programm zu übertragen.
Kurzum: Praktisch unbrauchbar!
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Response from developer

Danke für Ihr Feedback, ich kann Ihr Bedürfnis wahrscheinlich nachvollziehen, Sie suchen nach einer Möglichkeit, einen Text zu nehmen und ihn direkt für die Extraktion zu verarbeiten, ähnlich wie bei der Textanalyse. Ich habe dieses Bedürfnis zunächst nicht in Betracht gezogen, weil ich das Gefühl habe, dass die Textextraktion etwas zu professionell ist, ich hoffe aber, dass der Benutzer einfach zu bedienen ist. Bei der Extraktion von Schlüsselwörtern gibt es viele Faktoren zu berücksichtigen, z. B. welche Wörter extrahiert werden sollen (Substantive/Verben ...) Welche Art von Wörtern (Substantive/Verben...) sollen extrahiert werden? Wie genau ist die Häufigkeit dieser Wörter und so weiter sind alles unwiderstehliche Faktoren, der Extraktionseffekt ist möglicherweise nicht zufriedenstellend und muss noch zweimal verarbeitet werden. Aufgrund dieser Umstände haben wir schließlich die einfachste Form der Eingabe gewählt, um eine genaue Kontrolle zu erreichen. Natürlich werde ich Ihre Nachfrage als ein Hilfsmittel, um die nachfolgende Version hinzuzufügen, wenn Sie detailliertere oder das Gefühl, besser Nachfrage haben, willkommen, emperinter@outlook.com zu kontaktieren, danke!

Great Chart

I love the diverse image options in this word cloud app! It allows me to create visually stunning displays that perfectly match my content. The customization options are fantastic, making it easy to achieve the aesthetic I want.

Response from developer

❤️Thanks for you support !

Couldn't Figure It Out

I guess I'm not smart enough to figure out how to make this work (I've only been using PCs for 39 years). And there's no help file. Unintalled it.

Response from developer

Thank you for your reply, all you have to do is enter the keywords and their count. The larger the keywords in the word cloud, the larger the count of keywords in question. Finally, you can export the word cloud as an image in your Mac, or just copy and paste it where you want it. You can connect with me as follows if you have any suggestions. email: emperinter@outlook.com