Low grade
Response from developer
Thank you for your feedback. I have not received any crash reports from this device model so far, so it may be related to a specific iPadOS version or a particular action in the app. I would like to investigate this further. Could you please send the following information to emperinter@outlook.com? • Your exact iPad model • iPadOS version • What you were doing in the app when the crash happened With this information I can try to reproduce the issue and fix it in a future update. Thank you for your support and for helping improve the app.
Upload funktioniert nicht
Response from developer
Vielen Dank für Ihr Feedback, und es tut mir leid zu hören, dass Sie eine so schlechte Erfahrung mit der App gemacht haben. Der Upload von Begriffen, Abstürze sowie Probleme beim Laden der KI-Funktion sollten natürlich nicht auftreten. Leider habe ich bisher keinen entsprechenden Fehlerbericht erhalten, daher würde ich das Problem gerne genauer untersuchen. Könnten Sie mir bitte Ihr Gerätemodell, die iOS/iPadOS-Version sowie kurz die Schritte beschreiben, die zu dem Absturz geführt haben? Sie können mir diese Informationen gerne an emperinter@outlook.com senden. Mit diesen Informationen kann ich versuchen, das Problem nachzustellen und in einem zukünftigen Update zu beheben. Vielen Dank für Ihre Unterstützung.
App Hangs
Response from developer
Hi, Thank you for your feedback, and we’re very sorry to hear that the app is freezing when you try to use it. To help us investigate and fix the issue, could you please provide the following information? 1. Your device model and operating system version (e.g. MacBook Pro with macOS 14.4.1) 2. What exactly you were doing when the freeze occurred — for example, did it happen when opening a file, clicking a button, or using a specific feature? 3. Did the app eventually respond, or did you have to force quit it? 4. Any other details or error messages you noticed You can reach us directly at emperinter@outlook.com. Or, click the blue button next to the Help section in the app to send us a report via email. If the app crashes, you can also submit a crash report through Apple’s system prompt — this helps us access diagnostic information that may be useful for debugging. We truly appreciate your assistance and will do our best to fix this issue promptly. Best regards, WordCloudStudio Team
结合AI的体验太棒了！
Response from developer
AI 模版/主题是我们产品的核心特点之一，电脑端使用更佳哟～
The templates are super versatile and customizable!
Response from developer
If you can't find a suitable template in the template library, you can also try to make a template through AI, better to use on the computer.
The video and motion graphics are great !
Response from developer
You like it is the biggest motivation for us!
