Easy to use compared to most
Great app, goes a long way to helping me run my business
What’s the point of “new offer” notification if we don’t see which offer is new?
App sends two notification of new offer. Presumably, when you open a notification it should take you to the app and highlight which offer is new, so you will be able to identify it promptly and decide do you accept it or not. But it doesn’t. I constantly have over 20 offers available and without receiving an email I won’t be able to identify which offer is actually new.
It’s AI time, I think it can be corrected and updated with a very short period of time.
It’s AI time, I think it can be corrected and updated with a very short period of time.
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Turn off reminders?
I am bombarded with open offer reminders and when I go to the app settings to switch it off I can’t find it anywhere. I can see there ‘allow notifications’, and it’s off in my profile, but the reminders still come! Checked the web page, couldn’t find it there either. These reminders are very disturbing, please do something about it.
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Very poor
This app doesn’t always reflect a list of actual bookings. It can’t be relied upon. You have to refer to a desktop website to keep track of all your bookings.
Another issue is notifications that are not accurate and come through a while after a job becomes available on the app.
Constant errors.
Another issue is notifications that are not accurate and come through a while after a job becomes available on the app.
Constant errors.
Not working
Constantly saying we are having issues please try again
WORST APP EVER!
If you are a professional interpreter and you need to use this app most of the time, I guarantee your level of stress and frustration will hit the roof. It is astonishing how the biggest interpreting contractor for the MOJ is not capable of producing in so many years a single App that works properly. An amateur developer would have done a better job. I don’t understand how the developers are not getting the horrible feedback they get all the time. And FYI if you read the 5star reviews here, you will see they have nothing to do with the WordSynk app, it seems they were put here to balance all the bad reviews this app has gotten! To developers: Get a grip and make a bloody functional App for once instead of just throwing the guilt around and patronising users on how to use basic operations in your non-functioning App!
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Great Customer Service!
Very useful application 👍
Wow
I am absolutely in love with this app. As a neet aspirant it helps me note down and make various schedules which I must follow and bossts me up to work harder. I recommend this to those who are loking for a systematic working day.
Amazing App
I love this app! I use it to book all of my hotel/resort stays. It is very easy to use
Wow!
Easy to use, comprehensive information. Keeps historical lust of stays
Mrs LG
Excellent application allowing language professionals to accept work on the go and have everything in one place anywhere in the world.
Easy to use
Good all that’s easy to use.
Nonsense
Another so called improvement, and another huge disappointment. Cannot accept a job either on the portal or on the app. Nothing seems to be working. What load of nonsense our hard earned money goes towards. Shame on you for providing this useless piece of software which does not work most of the time.
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Useless app, never working
This app is advertised as an expensive, extraordinarily advanced app, yet it looks like it was made in a rush by a seventh grader, for a school project, the night before the project was due. If it’s indeed expensive, someone obviously pocketed the money and used some third world wannabe-developers, paid peanuts, to create this. What’s even sadder is that the tax payer is probably paying for it and it’s supposed to be in the interest of justice, as it’s been developed to help interpreters get quick access to MOJ assignments. In reality, cases get adjourned because interpreters can’t access the jobs, as the app is almost always down.
The app works a few hours a day, every three-four days, before it crashes again. The time of bookings in the app is off by two hours, so you have to be very careful when closing bookings, but most of the times I can’t close the booking on the app. The notifications are useless: no sound, if I click on it, it takes me to the app, not to the new booking (if the app is working, that is, because notifications keep coming in even when app is down).
I am still using the old portal, which is a different kind of mess, but slightly more reliable than this new failed attempt at “advanced technology”.
I tried raising the issues with TBW but nobody replies to my queries. If I complain I can’t upload a timesheet, I get a tutorial on how to upload a timesheet. Thank you very much, I know how to do it, I just need you to fix the bugs and basically keep the very expensive, very advanced app LIVE and WORKING.
The app works a few hours a day, every three-four days, before it crashes again. The time of bookings in the app is off by two hours, so you have to be very careful when closing bookings, but most of the times I can’t close the booking on the app. The notifications are useless: no sound, if I click on it, it takes me to the app, not to the new booking (if the app is working, that is, because notifications keep coming in even when app is down).
I am still using the old portal, which is a different kind of mess, but slightly more reliable than this new failed attempt at “advanced technology”.
I tried raising the issues with TBW but nobody replies to my queries. If I complain I can’t upload a timesheet, I get a tutorial on how to upload a timesheet. Thank you very much, I know how to do it, I just need you to fix the bugs and basically keep the very expensive, very advanced app LIVE and WORKING.
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Useless
We had an upgrade last week. Hip hip hurray! Too pre-mature. The app is still not working at a satisfactory level. Every other day I get a message that “they are experiencing a temporary issue at the moment”. How many issues can one have? And haven’t they had enough of “experiences” with one app?
Akhtar
Total waste of time, ridiculous service the previous version was at least better then this one. I have updated everything but the admin is unable to sync it to my profile..
Useless piece of crap
App is ALWAYS crashing down, which is most frustrating when as an interpreter you’re constantly on the move, and need something to rely on; to book assignments, submit timesheets, etc. And it’s just never working. Nice one!!
Disaster
The new version of the app is a complete shambles. None of the advertised features are working. I can see no offers, no past jobs, no jobs to be invoiced, etc. The screen is completely blank like the proverbial 'tabula rasa'. A month on, after numerous emails to the technical support team and Customer Intelligence, there has been no change. The response from 17 Dec. reads: "This is a known issue with the app that our developers are working to fix, you can however see the offers if you login using a web browser." It begs the question, if it is a known issue why does it take so long to resolve? It's mind boggling that the responses to the comments posted here express so much optimism rather than acceptance of complete failure on the part of the developers.
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Is the worst ever
I can’t receive any work is always to update your profile and is under review
What is the reason for all this ?
What is the reason for all this ?
Absolute rubbish
Most of the time it does not work.
When it does it keeps logging me out.
Needs serious improvement.
When it does it keeps logging me out.
Needs serious improvement.
