Keeps crashing
Keeps crashing on iPhone 11. Slow searching for contacts
Excellent
Excellent crm that is very in-depth and can easily be your one stop solution!
Basically confined to using the web browser
This app needs work. No one can provide any videos.on how to use. I have zero confidence in this app to perform like the web browser does.
Cannot make a discussion. Making a ticket , uses my email address instead of the one on the web which is our catch all.
Not a reflection of the web browser crm we trust. This app is useless.
Cannot make a discussion. Making a ticket , uses my email address instead of the one on the web which is our catch all.
Not a reflection of the web browser crm we trust. This app is useless.
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Great mobile access!
I love having the WORKetc app. It allows me to get the info I need at my finger tips. I love the smart lists because even though it’s not the full site I can still get the items i need for my everyday tasks. Although there is more to the website, I think the app is a great “short cut” feature to allow you to access some of the items when you’re not near your computer. Very user friendly and easy to train others on.
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Great for 'on-the-go' tasks
WorkEtc gives me the phone number of every suspect, prospect, customer and vendor in my phone. Very intuitive access to support tickets, Projects, company and individual contacts, notes, knowledge base and more.
I prefer working on a large screen, whether a laptop or desktop, but having access to pop to the minute information while I'm on the road is awesome.
There is no premium for mobile access.
I prefer working on a large screen, whether a laptop or desktop, but having access to pop to the minute information while I'm on the road is awesome.
There is no premium for mobile access.
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Best CRM
Being able to take my CRM on the road has been the best thing for me and my staff.
WorkEtc App Gives Suitable Mobile Access
WorkEtc is a great tool my company has been using for years. The app is a good way to use the service because the site is not fully responsive. However, smart lists are missing or hard to find. I still prefer the website and think apps are a waste of time when websites can simply be made responsive instead.
Edit: It has been a year or two so I gave the app a try again. While it is not perfect, it has significantly improved and now is much better than simply using the standard website on mobile.
Edit: It has been a year or two so I gave the app a try again. While it is not perfect, it has significantly improved and now is much better than simply using the standard website on mobile.
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Love My CRM and This App for it
My old CRM didn’t sync with anything and sat in my desktop. I know I know so early 2000’s. So when I jump into WORKetc I was like yippee! It’s easy to use and does almost everything I need it to do. The app is great for checking contacts and looking at project status.
Great App- perfect for remote workers
We started using Work Etc about a year ago and the original version of the app wasn't great. They quickly redeemed themselves with the better app! It loads quickly and is a great tool for our remote directors to stay connected to their accounts and in-step with our customer service. The contact functionality is nice for mobile users as you can quickly access phone and email to reach out. All in all it's a great App and we even use this during trade shows to manage contacts and new business leads.
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OK intergration with Web App
Have used this App occassionally to access WorkEtc. I'm never without my laptop so I tend to use that more than accessing WorkEtc by my mobile device. When I have used it, I've never had problems with it; although it can be slow sometimes. Would recommend it for WorkEtc users as it can be useful to access your data when you're not near a laptop!
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Nicely done app.
The WorkETC app works well and fast. It is a nice add on for what is already a very good CRM solution.
Love it for use at tekRESCUE
Carry the power of WorkEtc in your pocket! Thank you Worketc for keeping it updated and evolving. We use it for a way for the techs to be able to see their tickets when they are on the go. It's also a great way to access an updated database of customers!
Easy to use. Clean and modern feel.
I've used worketc on the web for well over a year and really like it. The app looks and feels differently than the website; I wish the website resembled the app as it has a cleaner and easier to navigate feel. The app gives you access to some of the most commonly used features. I really like the support cases is so easy to access. Even easier than online. Timesheets are so easy to do!
Some things that I would love to have is access to the invoice tab. Being able to generate and see an invoice is important to our employees so they customer can pay on the spot. There's no access to see any reporting.
Overall I like it, and use it regularly when out and about; but I still use the web as the place to do mostly everything.
Some things that I would love to have is access to the invoice tab. Being able to generate and see an invoice is important to our employees so they customer can pay on the spot. There's no access to see any reporting.
Overall I like it, and use it regularly when out and about; but I still use the web as the place to do mostly everything.
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Nice to have
Nice to have the app option for on the go. Not difficult to find what you're looking for especially if used to using the desktop version. Couldn't get app on my iPad though.
A Good Start
I have begun to incorporate WORK[etc] into my workflow. The web application is very good. The iPhone app needs some work to bring it up to the robustness, flexibility, and usefulness of the web application. It does, however, provide some control of my WORK[etc] workflow when I am away from my desktop.
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This app is great
I use the app all the time. I love this app because it allows me to stay in touch with my customers. Without this app I would fail at my job.
Simple but effective
WorkETC for iPhone is a nice, simple app that keeps me connected to my WorkETC data.
Good app, could use some improvements
Solid app for grabbing simple info like customer contact info while on the go. I do get some random crashes on iPhone 6S though. Also wish I could view project GANTTS. Otherwise solid!
Best investment to date
Our company has been using WorkETC now for about 3 years and it has saved us in time, labor, and integration costs. The new iOS application allows us to manage our support cases when we are out and complete billing all from the mobile device. The only improvement that needs to be made that I have found is the application is only for employees and is not a customer portal application. Adding customer functionality would be a great option.
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CPA
It’s a great app for productivity in our Company. Ties in all our tasks, customer info and discussion on the go.
