About
This comprehensive mobile solution centralizes operations for security and alarm businesses. It automates RMR billing, manages field dispatch, integrates with central stations, and tracks inventory and leads. The platform also syncs with accounting tools like QuickBooks Online.
What's New in WorkHorse SCS
3.12.0
August 6, 2026
- Site Inventory in Tech Portal — The event detail screen now includes a "Site Inventory" card where technicians can browse the parts recorded for the event's site (with pagination), add new rooms, search the product catalog to add parts to a room, edit part details, and delete parts. For service-call events, the inventory is correctly resolved from the associated work order's site. - Home chooser — Users who hold both Sales and Tech roles are now shown a home screen after signing in where they can jump to "Deals" or "Tech Portal". Client management remains restricted to super admins, and users without that role are automatically redirected away from the client list. - Send Estimate on Deal Overview — Added a quick action to send an estimate straight from the Deal Overview screen. - Crash reporting (Bugsnag) — Added error monitoring with a friendly "Something went wrong / Try again" screen when an unexpected error occurs, and automatic source-map upload on release builds so reported crashes are readable. Improvements & fixes - Login form supports iOS password autofill and the session is remembered between launches. - Consistent Tech Portal wording across the app ("Completed", "En Route", "Change to …" action labels). - Deal screens no longer fire data requests with an empty deal ID, eliminating misleading error states. - Estimate products now correctly include the company ("comp") field when saved from a deal. - Fixed action visibility for CS/CP depending on the user's view settings. - Updated Google Maps configuration and dependency/config housekeeping.
MoreFAQ
What is WorkHorse SCS?
WorkHorse SCS is a mobile application designed to centralize operations for security and alarm businesses. It offers features like RMR billing automation, field dispatch, and integration with central monitoring stations.
Does WorkHorse SCS have ads?
No, WorkHorse SCS does not contain advertisements, providing an uninterrupted user experience for managing your security business.
What accounting software does WorkHorse SCS integrate with?
WorkHorse SCS offers full integration with accounting tools such as QuickBooks Online, simplifying financial management for your business.
How many central monitoring platforms can WorkHorse SCS integrate with?
WorkHorse SCS provides seamless integration with over 30 central monitoring platforms, offering broad compatibility for your alarm business.
What devices does WorkHorse SCS support?
WorkHorse SCS is available on iPhone, iPad, and iPod devices, allowing for flexible access across your team.
How often is WorkHorse SCS updated?
The latest version of WorkHorse SCS is 3.0.4, and it was last updated on July 17, 2026, indicating regular maintenance and feature enhancements.
What is the user rating for WorkHorse SCS?
WorkHorse SCS has a perfect rating of 5.0 stars based on one review, suggesting a highly positive initial user reception.
Is WorkHorse SCS suitable for small security businesses?
Yes, WorkHorse SCS is built for security businesses of all sizes, from small local providers to large multi-state operations, helping them scale effectively.