GmbH und Co. KG
Response from developer
Dear Valued Customer, Thank you for contacting us regarding this issue. To further investigate the problem, we kindly ask you to provide more details. Please tap “Feedback” in the app and send the log file to us for analysis. Thank you for your support and cooperation. If you have any further questions or concerns, please do not hesitate to contact our customer service team at ios_support@penpowerinc.com.
Zuschneiden
Die Antwort vom Entwickler hilft nicht weiter. Es gibt keine Möglichkeit mehr, nachträglich die Karte zuzuschneiden!! Der automatische Zuschnitt kann auch ausgeschaltet werden jedoch kann die Karte dann auch nicht mehr bearbeitet werden!!
Response from developer
Dear Valued Customer, Please confirm you have turned on the automatic cutting function. Also check the background pictures is there any items interference. If yes, please try again to adjust the background. If you checking the background pictures were clear and automatic cutting function turned on, still not automatically trimming. Please tap more options on the upper right of the App main screen, and then tap "Feedback" to provide us with the log and screenshots of the operation screen for confirmation, thank you.
save to contact option down
Response from developer
Dear Valued Customer, About your problem, we need to get more info, please tap "Feedback" to mail log for us. We thank you for your support. Should you have any more question or concern, please kindly contact our customer service team. ios_support@penpowerinc.com
Finger weg
Response from developer
Dear Valued Customer, About your problem, we need to get more info, please tap "Feedback" to mail log for us. We thank you for your support. Should you have any more question or concern, please kindly contact our customer service team. ios_support@penpowerinc.com
No after sales support
£110 down the drain! Don’t recommend!
