Impossible billing practices
I have used this app for several years and from day one my only complaint is their accounting / billing. They do not have a normal pay portal, they require electronic wire transfer which is a 35$ fee to me from my bank or a mailed in check which they have failed to process several times where I had to mail in replacement checks that resulted in overpayment. Now they are claiming I did not pay 2 invoices from a year ago…. Impossible to deal with. I canceled my subscription
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No zoom in opt
Still no zoom in option. NOTAMs, METAR and TAF is too difficult to read due to very small fonts. Very hard to use for users who wear reading glasses. This option has been requested for years, but was still ignored.
Seeing some good improvements to this app
I like the recent turbulence insight additions- SkyPath few months back and IATA EDR last week. Occurrences are getting more frequent, so these are great to have
Reliability
In recent months, the software has been improved significantly. Yes, I think it remains for use primarily for a fleet of aircraft, small or large….But it runs much better then it did before and the functionality of things are better as well. I can reliably highlight places on the flight log and then I can actually delete the same markings. A big improvement. Overall, it’s gotten better. Keep up the good work.
Update: After many months, its still working well. No complaints.
Update: After many months, its still working well. No complaints.
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App intermittently logs users out-deletes favorite charts
This application continues to log me out at irregular intervals. That in and of itself isn’t that big of a deal, however when I log back in all my favorite charts are gone. I save them in a particular order for my self briefing. What’s more is that I must add the charts back in, in reverse order of viewing. There’s no function that allows shifting the order of charts saved.
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