WynnBET User Reviews

Top reviews

Reliable

Decent book with a reliable app. Doesn’t have as many options, promos, and fair odds as some other apps, so I don’t use it a ton, but the sign-up offer was great, and I enjoy using this book and app.

Response from developer

Hello gakingmusic, We appreciate your feedback! Especially your positive comments about the sign-up offer and overall experience. Rest assured, we are constantly improving and enhancing our offerings to meet the needs of all users. Thank you for choosing our app and we are committed to delivering a reliable and enjoyable experience.

No good

Cash out not available
Try again
Try again
Try again
HU……..

Response from developer

Hello salaibawia, While we offer cash-out options, it is only available on bets where all selections are from eligible markets. If you were not able to see the option, cash out was not available for your selected market/wager. Please contact our Customer Support team if you need further assistance.

Mixed

Odds are very good. Only problem is app is down. Well it’s not “technically” down but you can’t bet on NBA,NHL,NCAA TOURNAMENT. I’m not exactly sure what is available. 0 timeframe according to Wynn on this being resolved.

Response from developer

Thank you for your review. We apologize for the inconvenience caused by the brief outage on NBA, NHL, and NCAA tournament betting. Our team worked diligently to resolve the issue as soon as possible. We appreciate your patience and understanding.

Dont use long term

I tried to cash out a bet and I wouldn’t cash out

Response from developer

Hello Luckyspeed13, We're sorry to hear about your issues with our cash out feature. Please keep in mind that cash out may not always be available especially in the cases of market fluctuations, specifically around live games and events. If you continue to have issues cashing out, then please log out and immediately log back in to your active bets and attempt again to make sure the issue isn't related to your login session.

Shady business tactics

No deposit match like they say you get when signing up. Ends up being a risk free bet. Terrible support team. They can take your money from your bank but don’t let you withdraw your winnings. I never write reviews, but this one is very well deserved. Terrible book. Terrible.

Response from developer

Hello mr2step753688532, Thank you for your feedback, we currently do not offer a deposit match promotion. We would like the opportunity to look into this further so we may find the source of this misinformation. Please contact Customer Support at insupport@wynnbet.com.

Give it a try

I find this app very easy to use. I only ever use it for football so I can't comment on the variety of sports available. For me personally, there is a good selection of generic betting options. It's easy to deposit and withdraw funds, But to be fair I don’t often withdraw. In general, I think its a great, easy-to-use app for amateur weekend gamblers for fun like myself. For a serious, maybe even professional gambler I can only say give it a try.
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Response from developer

Hello Lu CMR, We're so happy to hear that you are having a great time on our app! We do hope the fun continues! Best of luck!

Lots of fun

Loads of fun, and is easy to use. This app has a good range of sporting options and information on games to bet on. They’ve got some Cool features and I was able to claim a welcome offer of bet $100 & get $100 free bets. Will be recommending this to friends.

Response from developer

Hello VentrisJ, We're so happy to hear that you are having a great time on our app and for referring all of your friends! We do hope the fun continues! Best of luck!

Casino

Why, I can not play the casino to this app ?

Response from developer

Hi Glabran, Currently, the casino games are not yet live in Indiana, only sports betting. However, we continue to expand into new states when laws and regulations permit it.  WynnBET Casino is available live in Michigan & New Jersey. Even if you do not live in one of the 2 states where we offer casino games, you can register for a WynnBET account for your next visit there!  Please remember, you can only wager when you’re physically located within those states’ boundaries. Always check our website www.wynnbet.com for news about additional states and the exciting promotions that we offer!

Perfect company

Honestly have never had one issue with this company, can cash out before the bet starts for full refund which is rare, the odds are great. Quick withdrawals, and to top it all off I just got tickets to a game for being a loyal customer.. this is a must have if you are a sport betting fan!———- Updated: Oct. 2022 They seem to care less about customers who have been here awhile, stopped hearing from my vip host no extra anything, more than likely better to go back to other sites that have better rewards.
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Response from developer

Hello kevinpliers, We appreciate you taking the time to write a review. Please contact our Customer Support via live chat or email to let us know how we can make your experience more enjoyable. We are always looking to better our platform so the more feedback the better!

Can’t withdraw

Unable to withdraw fund which were placed by debit card linked to account.

Response from developer

Hello friendly spiderman, please contact WynnBET Customer Support via live chat so we may verify your account and provide additional details regarding your withdrawal. Thank you

Thieves

do not sign up for Wynn bet. If you win bets after signing up they will cancel your withdrawal and suspend your account without reason and refuse to unlock it. They stole money from me

Response from developer

Hello Baxendelld, thank you for reaching out. We believe this matter may be resolved, if that is not the case, please contact us via live chat so we may come to a resolution as quickly as possible. Thank you.

below average

Cash out constantly says not available after clicking it.

Response from developer

Hi Kyle, Thank you for your feedback as we are always looking for ways to improve. If you are having issues cashing out, please log out and immediately log back in to your active bets. Then attempt to cash out again to make sure the issue isn't related to your login session. If you continue to have trouble after attempting to log out and back in, please contact us via live chat so we may review the issue in more detail.

Amazing!

After betting consistently on my laptop or phone, I found that it can often be slow & clunky, so I decided to try using a mobile Sportsbook app. It was the best decision I have ever made! When I go on WynnBET Sportsbook I can place a bet on the particular sport in seconds. I was a bit cautious when trying to withdraw my winnings, but it was processed into my account quickly. I can't believe I didn't do this sooner and recommend downloading the WynnBET Sportsbook app as soon as you can!
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Doesn’t lock in bets

I’ve placed many bets on this app. One thing that remains constant is that they don’t lock your bets in. You will think you placed a bet only to come back and find out it didn’t get placed.

Response from developer

Hi Ricky22Bobby, we are sorry to hear that you are not satisfied with your experience with WynnBET. Please contact our Customer Support team and speak with a supervisor. They will be happy to look into this for you.

Must have sportsbook!!!

This is THE go to sportsbook! Seriously best favorite odds I’ve ever seen, not to mention tickets to games galore. I have actually felt my worth with them and I couldn’t have said that before. Have faith in this sportsbook and you will not regret it.

Don’t trust them

Waited 12 business days and still didn’t get my withdrawal. Told me to ask my bank, and their systems said it was processed… don’t trust them.

Response from developer

Hello Wyatt, Thank you for your review. Our standard timeframe for withdrawals via bank transfer is 3-5 business days, we apologize for any increased delay here. We've raised this isolated issue with our Payments team for investigation and our Customer Experience manager has reached out to you via email with more details and to provide a better experience with us moving forward.

Revised Review

Ok, so there are growing pains with the new App - But in fairness, I have to say that the Customer Service reps are very good compared to other Apps. SO, when the bugs get worked out, if the Customer Service remains at the same level, it will be a good experience. However, I still don’t like the fact that they will take away a bet credit that you earn if you don’t use it within a short period of time. It’s not a good policy to maintain.
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Response from developer

Hello Indylaw2000, We're sorry to hear of your poor experience thus far. Geolocation requirements are industry standard and can sometimes cause problems based on specific settings on devices. Our customer support team do have all the information at our disposal to be able to help you through any issues though, so please feel free to contact our dedicated CS team to give us another change to solve this for you. We would also really appreciate any feedback you have in regards bugs that you find. If you reach out to us, please ask for our Customer Experience Manager, and we can discuss the issue and work out how we can turn your experience with us around.

Terrible sports book

This sports book is the worst I have ever used, there build your own bet is pathetic with very few options. Also there cash out feature does not work. If you contact support about any issue they give you generic automated messages and do not help you at all

Response from developer

Hello Tylers2134, Thank you for your review and sorry to hear of your experience with us. We are always looking to enhance our betting options, and BYOB is one of our newest features, which we intend to improve to give our patrons more options in the future. In regards cashout, while it can't always be guaranteed we do want our patrons to utilize this feature where possible. The most common reason for cash out issues is lost logins, so we would always suggest logging out and then back in again and this should then reset your login and allow cashout. Our Customer Experience manager has reached out to you by email to help turn your experience with us around and show the five star service we expect to provide our customers, so please be on the lookout for an email from us.

Horrible

Worst site out there to use

Response from developer

Dear Deanandbilly, We apologize you are not enjoying our app. We noticed that you've rated multiple state apps unsatisfactory; however, we were unable to locate your account. Please contact us at misupport@wynnbet.com / 844-745-0948 for Michigan or insupport@wynnbet.com / 833-429-0099 for Indiana as we would love the opportunity to speak with you and assist in anyway we can.

keeps money

it allowed me to wager and deposit funds, however i can only withdraw using wynn play or vip preferred. (my deposit was made using paypal.) the vip preferred method will not allow me to enroll a bank account saying something with consumer reporting agency. i have lived in indy for 2 years. every other sports wagering app i used allowed me to withdraw same way i deposited. so currently my money is being held in the account without a way to withdraw it.
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Response from developer

Hello J-rod1906, We're sorry to hear you had issues withdrawing to PayPal recently. Here at WynnBET we aim to craft our products and services with the customer at the heart of everything we do. We know that quick and easy access to your winnings is a big part of your experience with us and we're continuously striving to offer more efficient and faster methods of doing so. We investigated your recent contact with our support team, and we've been able to find the issue with your withdrawal options and remedy the situation, so you should now see PayPal as an option for any future withdrawals. Our Customer Experience Manager has also reached out to you by email, so please feel free to reply if you have any further questions.