Reliable
Response from developer
Hello gakingmusic, We appreciate your feedback! Especially your positive comments about the sign-up offer and overall experience. Rest assured, we are constantly improving and enhancing our offerings to meet the needs of all users. Thank you for choosing our app and we are committed to delivering a reliable and enjoyable experience.
No good
Try again
Try again
Try again
HU……..
Response from developer
Hello salaibawia, While we offer cash-out options, it is only available on bets where all selections are from eligible markets. If you were not able to see the option, cash out was not available for your selected market/wager. Please contact our Customer Support team if you need further assistance.
Mixed
Response from developer
Thank you for your review. We apologize for the inconvenience caused by the brief outage on NBA, NHL, and NCAA tournament betting. Our team worked diligently to resolve the issue as soon as possible. We appreciate your patience and understanding.
Dont use long term
Response from developer
Hello Luckyspeed13, We're sorry to hear about your issues with our cash out feature. Please keep in mind that cash out may not always be available especially in the cases of market fluctuations, specifically around live games and events. If you continue to have issues cashing out, then please log out and immediately log back in to your active bets and attempt again to make sure the issue isn't related to your login session.
Shady business tactics
Response from developer
Hello mr2step753688532, Thank you for your feedback, we currently do not offer a deposit match promotion. We would like the opportunity to look into this further so we may find the source of this misinformation. Please contact Customer Support at insupport@wynnbet.com.
Give it a try
Response from developer
Hello Lu CMR, We're so happy to hear that you are having a great time on our app! We do hope the fun continues! Best of luck!
Lots of fun
Response from developer
Hello VentrisJ, We're so happy to hear that you are having a great time on our app and for referring all of your friends! We do hope the fun continues! Best of luck!
Casino
Response from developer
Hi Glabran, Currently, the casino games are not yet live in Indiana, only sports betting. However, we continue to expand into new states when laws and regulations permit it. WynnBET Casino is available live in Michigan & New Jersey. Even if you do not live in one of the 2 states where we offer casino games, you can register for a WynnBET account for your next visit there! Please remember, you can only wager when you’re physically located within those states’ boundaries. Always check our website www.wynnbet.com for news about additional states and the exciting promotions that we offer!
Perfect company
Response from developer
Hello kevinpliers, We appreciate you taking the time to write a review. Please contact our Customer Support via live chat or email to let us know how we can make your experience more enjoyable. We are always looking to better our platform so the more feedback the better!
Can’t withdraw
Response from developer
Hello friendly spiderman, please contact WynnBET Customer Support via live chat so we may verify your account and provide additional details regarding your withdrawal. Thank you
Thieves
Response from developer
Hello Baxendelld, thank you for reaching out. We believe this matter may be resolved, if that is not the case, please contact us via live chat so we may come to a resolution as quickly as possible. Thank you.
below average
Response from developer
Hi Kyle, Thank you for your feedback as we are always looking for ways to improve. If you are having issues cashing out, please log out and immediately log back in to your active bets. Then attempt to cash out again to make sure the issue isn't related to your login session. If you continue to have trouble after attempting to log out and back in, please contact us via live chat so we may review the issue in more detail.
Amazing!
Doesn’t lock in bets
Response from developer
Hi Ricky22Bobby, we are sorry to hear that you are not satisfied with your experience with WynnBET. Please contact our Customer Support team and speak with a supervisor. They will be happy to look into this for you.
Must have sportsbook!!!
Don’t trust them
Response from developer
Hello Wyatt, Thank you for your review. Our standard timeframe for withdrawals via bank transfer is 3-5 business days, we apologize for any increased delay here. We've raised this isolated issue with our Payments team for investigation and our Customer Experience manager has reached out to you via email with more details and to provide a better experience with us moving forward.
Revised Review
Response from developer
Hello Indylaw2000, We're sorry to hear of your poor experience thus far. Geolocation requirements are industry standard and can sometimes cause problems based on specific settings on devices. Our customer support team do have all the information at our disposal to be able to help you through any issues though, so please feel free to contact our dedicated CS team to give us another change to solve this for you. We would also really appreciate any feedback you have in regards bugs that you find. If you reach out to us, please ask for our Customer Experience Manager, and we can discuss the issue and work out how we can turn your experience with us around.
Terrible sports book
Response from developer
Hello Tylers2134, Thank you for your review and sorry to hear of your experience with us. We are always looking to enhance our betting options, and BYOB is one of our newest features, which we intend to improve to give our patrons more options in the future. In regards cashout, while it can't always be guaranteed we do want our patrons to utilize this feature where possible. The most common reason for cash out issues is lost logins, so we would always suggest logging out and then back in again and this should then reset your login and allow cashout. Our Customer Experience manager has reached out to you by email to help turn your experience with us around and show the five star service we expect to provide our customers, so please be on the lookout for an email from us.
Horrible
Response from developer
Dear Deanandbilly, We apologize you are not enjoying our app. We noticed that you've rated multiple state apps unsatisfactory; however, we were unable to locate your account. Please contact us at misupport@wynnbet.com / 844-745-0948 for Michigan or insupport@wynnbet.com / 833-429-0099 for Indiana as we would love the opportunity to speak with you and assist in anyway we can.
keeps money
Response from developer
Hello J-rod1906, We're sorry to hear you had issues withdrawing to PayPal recently. Here at WynnBET we aim to craft our products and services with the customer at the heart of everything we do. We know that quick and easy access to your winnings is a big part of your experience with us and we're continuously striving to offer more efficient and faster methods of doing so. We investigated your recent contact with our support team, and we've been able to find the issue with your withdrawal options and remedy the situation, so you should now see PayPal as an option for any future withdrawals. Our Customer Experience Manager has also reached out to you by email, so please feel free to reply if you have any further questions.
